Mayo Clinic Health System - New Prague
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feedback about Mayo Clinic Health System - New Prague
Can't give negative stars because they won't let us. I have killed bugs in the rooms on prior visits. We have been waiting for over an hr to get into the ER haven't even been seen an the staff here hasn't asked how we are doing. Would not recommend going here. Would of been faster to go somewhere else
Both of my experiences with this hospital have been exceptional. The ER doctors, Dr. Rice and Dr. Miller are very thorough with wonderful bedside manner. Both Dr. Rice and Dr. Miller took the time to address the issue presented as well as issues they discovered in addition. I have never had to wait for hours just to see a doctor here and the little wait I did have, they were very grateful for my patience. I appreciate that they genuinely care, they listen well and they explain everything in terms laymen can understand. I highly recommend this hospital for emergency medical care.
I have every confidence in the staff at this hospital. They treat you with the care seen at a small town hospital with the knowledge and resources of Mayo Clinic to back them up.
I had to give at least one star, but definitely would give negative if I could. We took my son in as a new patient to have a well child check and also a preop which the doctor did nothing extra and instead of having the annual well check covered by insurance, the doctor did not give enough information for the well child check and we had to pay $130 for the office visit. So very disappointed with this whole experience.
Just simply trying to call the hospital main number, on hold for 8 minutes..... without talking to anybody!