I have only been treated with respect at this location and the Scottsdale location. Both places are fantastic. They have top doctors and make appointments quickly. Sometimes there is a long wait for some doctors, but the wait is worth it. I have MS and was diagnosed in Tucson and then came to Mayo for a second opinion. I also made an appointment at Barrows in Phoenix. Unfortunately the service for my appointment at Barrows made me cry. The service here is always so caring. I feel the doctors are on my side. I have always received quick follow ups and if there’s ever a confusion, a quick follow up using the app or via phone clears things up. I’m so impressed by the breadth of knowledge and superior treatments that I get here. In addition, the facilities are beautiful and I feel happy (if that’s possible) to be there. I’m grateful there are facilities like this with the best caring administrators as well as knowledgeable, top notch doctors.

Of all the medical centers I've visited, Mayo Clinic Hospital and their staff are the most organized, professional, and kind. I traveled there from Denver for surgery with Dr. Jaroszewski, who is world class. All of my nurses were friendly and helped ease my fears. The hospital was quiet and serene, and I enjoyed the walking paths when I was discharged and staying at the hotel next door. If your insurance covers it, go to Mayo.

Front desk ladies from neurosurgery department are extremely rude. When you call them they act like they dont even want to talk to you, when you ask them to repeat because you didn't hear what they said they will repeat in a way that you will regret that you even asked them to repeat. I am scheduled for a surgery there and I'm already worried how my care will look after surgery if they are already rude to me and that me like trash.
I had scheduled class today to learn about the surgery and after that I was going to have a CT scan. After the class I went to information to ask where should I go to have the CT scan done, they told me just "just right here building #1" I still had 2,5 hours to my appt left and I was waiting in my car. 20 minutes before appt I went back to get CT and they told me I am on a wrong campus and I need to reschedule!! Really? Really?!! I was just waiting here for 2 hours because the person told me it's right here! Turned out I drove down from tucson just to hang out in front of hospital for 2 hours and be send back home. Great experience right? This is definitely not the best hospital to go.
Thinking about canceling my surgery because all of the "good" experience I have.

This hospital was simply amazing. The staff is incredibly compassionate and professional. In particular, the nurses I had during my stay in 4W (Lyndsey, Juli, Marissa, Jessica, Alex). You guys were awesome! I had an incredibly difficult surgery, and a difficult recovery, but felt nothing but compassion and support from the staff the entire way. The facility itself is beautiful inisde and out. I really can't say enough good things here. Just top notch medical care combined with excellent facilities.

Great hospital lots going on there very professional and my daughter works there in surgery and she has only great things to say about that place she loves where she works