I have only been treated with respect at this location and the Scottsdale location. Both places are fantastic. They have top doctors and make appointments quickly. Sometimes there is a long wait for some doctors, but the wait is worth it. I have MS and was diagnosed in Tucson and then came to Mayo for a second opinion. I also made an appointment at Barrows in Phoenix. Unfortunately the service for my appointment at Barrows made me cry. The service here is always so caring. I feel the doctors are on my side. I have always received quick follow ups and if there’s ever a confusion, a quick follow up using the app or via phone clears things up. I’m so impressed by the breadth of knowledge and superior treatments that I get here. In addition, the facilities are beautiful and I feel happy (if that’s possible) to be there. I’m grateful there are facilities like this with the best caring administrators as well as knowledgeable, top notch doctors.

I’ve had some severe symptoms recently, and every time I’ve gone they’ve done absolutely nothing. I love my primary care with mayo, but this hopspital is a joke. If you aren’t noticeably dying they don’t care. I have chronic illnesses and the doctor didn’t take it into account at all.

Of all the medical centers I've visited, Mayo Clinic Hospital and their staff are the most organized, professional, and kind. I traveled there from Denver for surgery with Dr. Jaroszewski, who is world class. All of my nurses were friendly and helped ease my fears. The hospital was quiet and serene, and I enjoyed the walking paths when I was discharged and staying at the hotel next door. If your insurance covers it, go to Mayo.

There is no where better in the USA. I was diagnosed in 2015 with stage 4 Head and Neck Cancer. I moved to Houston Texas to be treated at the MD Anderson Cancer Center. Although I think the skills are definitely there, the organization is horrible. I had to basically manage my own patient care. The difference between the MD Anderson and Mayo Clinic facilities is night and day. I loved the Mayo and all of the people there. Everything was so organized and professional. I always felt safe and that I was getting the best care possible. I am sad this year my insurance will not cover me there. If possible I would be back there in a heart beat. Do not worry about a couple of bad reviews you may see here. Satisfied people such as me rarely leave reviews but upset people go out of their way. You can see the good reviews far outweigh the bad ones.

The most rudest phone call I ever had. Don’t accpect a friendly conversation; they gonna transfer you serval times until you reach the right department. And every person answer the phone is talking in agrresiv way. Last person literally said “ Are you Ok to stay on the line for a little bit” before I answer she transferred the call. And just to let you know, you are not welcome if you have “INSURANCE”. That’s the first question they will ask you, if you gonna pay out of the pocket you’re welcome.

They didn’t know or ask if I can pay off the pocket, because I’m capable enough to do both...
At the end of the day they lost a patient and I can spend my money wherever I want, probably with anther hospital.