Mayo Clinic Hospital Rochester
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Address

1216 SECOND STREET SOUTHWEST, ROCHESTER, MN 55902 USA

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Phone

(507) 255-5123

Emergency service available

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Consumer feedback about Mayo Clinic Hospital Rochester

gaye larson
gaye larson

1 out of 5 stars

posted 1 month ago

I would give the St. Mary's Hospital zero stars except for the nurses who, for the most part, were excellent. However, my surgeon was the surgeon from hell and mean as a rabid jackal. When asked about when my gastric tube would be removed, he got nasty and said he didn't know, maybe a week, maybe I would be sent home with it. I hadn't slept in 4 days and the tube was irritating my sinuses and allergies and bothering my breathing. A day later a REAL surgeon came in and told me he wouldn't leave the tube in one day longer, did a test on me, and a couple of hours later it was out. The surgeon from hell demanded I take heparin, and when I refused he sent a nurse and a PA in to pull a good-guy, bad-guy routine on me and threaten me with expulsion from the hospital if I didn't allow the medication. Knowing what I know now, I would have told those two to go to Hell and throw me out. The room was not very clean, either, and I had to share a bathroom. Plus, showers were down the hall and the water was almost always cold. My dog is treated better by the vet than I was at St. Mary's. I will never go there again, if I can help it.

D M
D M

5 out of 5 stars

posted 1 month ago

The nursing staff was above and beyond fantastic!! So professional and gentle in every aspect! As were most staff encountered during our stay! Some of the residents still have some learning to do when it comes to more complex issues and mayo needs a little more multidisciplinary approach they are very specialty focused even though more than one issue might be going on and causing issues in all aspect of the persons health. But overall care above and beyond exactly what was expected of Mayo. Upon discharge though they could be better with making sure a plan is in motion and follow ups are arranged to prevent delayed care and relapses in conditions or worsening of conditions.

Ann Whittle
Ann Whittle

5 out of 5 stars

posted 1 month ago

I have been there as a patient on several occasions. They have saved my life. When another hospital missed a diagnosis they used the same information the first hospital had and correctly diagnosed me. I have no complaints about any treatment or services. First of all to the complainers, this is a hospital, not a hotel. It isn't room service. We are critically ill and getting our meds and emergencies taken care of out weigh any delay in a glass of water which can be gotten by a family member if necessary and there is one around. If not, nobody is going to die from a wait when they may die from a delay in critical care. If you want to be babied, go to a hotel.

David Yeazle
David Yeazle

3 out of 5 stars

posted 3 months ago

I'm thankful they tried their best. But on the other hand, being alone watching my father pass away while sitting in a room with a large family who had not only that room but a private room that a family who's family member's not doing so well can use and I had to do my best to hold on a brave face in front of people laughing and enjoying themselves as their loved one got better and better and even had both of his girlfriends show up and discover he's been cheating like mad, meanwhile I was wishing I had some silence and alone time as I had to make the decision to pull the plug. I did not get to use that small private room that the other family just used to store their clothes and stuff until their family member was moved out and even then I had to break down crying saying I have to decide to let him live or not and I just want to be a lone for a moment please. I have a strong feeling I may not have been so scarred from the experience if I was able to be alone during the hardest parts, especially sitting by people laughing and playing with kids screaming and running around. I did my best to be near my father, but at one moment we locked eyes and for the first time I saw pure dread in him and that will be with me forever now. He's always been strong and I hate that I stepped out for a minute only to return with him having a tube shoved in his throat and our last words being "I'll be back in a moment, I have not eaten" and his last words to me was "Okay, can you get me a diet soda?" ..... he never got to drink a soda again.. I will say though that once the plug was pulled and as his liver and kidneys failed they administered morphine to him to the point he simply felt tired and went to sleep......... Okay, My Mom's in the hospital right now and I've been thinking about my Dad while doing my hardest to keep my Mom alive and hoping for rent, but I did not realize I was logged into my Father's account... This.. hurts... I'm worried about my mom and missing my Dad... But my psychiatrist dropped me for doing suicidal. She didn't say that, she told me to wait a week before making my next appointment and in that week I got a letter stating that they don't want me back and that I should seek out "real" help. So do research. Only one person in that whole building is a psychiatrist and she's the one who wrote the letter telling me not to come back for being suicidal. (I told the woman I'm NOT suicidal, but if I were in a bank and it was being robbed, I would not mind dying from jumping in front of the bullet and she started asking me questions basically forcing me into planning a suicide I didn't want to talk about until I got very triggered. (That used to be a word for us with mental problems. I mean triggered by what it meant. Not the PC whatever that people need to just grow up from). Anyway,...

I was very impressed with everything from much newer tech than up north. (Lakewood in Staples MN spent a ton of money to double the building size, yet they are still using the same technology from 2005 when they moved there. It was a tiny clinic 10 years before that. They were also the type of clinic that dished out the drugs to my hypochondriac sister. Either than or the place is a miracle worker and has cured several incurable diseases. :P So if you read this far, I recommend this place above the 10 plus clniics and hospitals I've been to in the area.

Dorothy Ray
Dorothy Ray

5 out of 5 stars

posted 1 day ago

The staff who treated and cared for my husband were first-rate, caring and extremely competent. This appears to be a world-class medical facility.