Mckay Dee Hospital

My mother was brought to this location by EMS yesterday and the staff during the entire experience were so awesome that I felt I needed to share this review. For starters, the EMTs who responded to the incident were all incredible. My mom can be difficult to convince to get help, but between myself pushing and the compassion these guys showed, she agreed to be treated. Once at the hospital, she had the most incredible, kind, and insightful nurse named Carolee. She was truly a saint of a person and I hope she knows how much we appreciated her words of encouragement and advice. In addition, I wish I'd caught her name, but there was also a very sweet woman in registration that I spoke with regarding financial aid. She was very knowledgeable and humble, her help was much appreciated. She even gave me a hug as I left. All-in-all, every person during this experience was incredibly kind and showed that they truly cared about both of our well-beings. Keep up the good work, this has been and will continue to be our hospital of choice.

I am only giving 5 stars for MD Frank Brown! The only GREAT doctor in that hospital is MD Frank Brown who got his Degree at the Mayo Clinic as well, AMAZING! Only doctor I will ever request to see. Dr. Hershey is just HORRID! He treats you horribly and your family who is there with you in a unknown bleed puking blood.

I went to the ER 3 times for complications of chest pain and not being able to breathe along with dizziness, etc. The first doctor without even taking any blood ruled it anxiety. The second doctor was more thorough and did do blood work but gave me a simple diagnosis without digging any deeper. The third doctor again dint even do blood work and wrote me off as having acid reflux even though i told him I had no symptoms of that. On top of that during my third visit my nurse Tony or Toby told me that the ER is for people having heart attacks and she didn't know what I thought they were going to do for me. Here I am 3 weeks later with the same symptoms and have seen multiple doctors without any relief but I refuse to go back to Mckay because of how I have been treated during this illness

TERRIBLE ER service!! Went in with chest pains, and was told it was probably anxiety. Which I have never had problems with, and tried to explain that it wasn't anxiety, but the doctor was not willing to listen to what I had to say about it. If it wasn't anxiety he wasn't going to help! The nurses kept trying to give me medications (the doctor ordered for "anxiety") I knew I didn't need!! And didn't want! So frustrating! Also the nurses were mean, and couldn't care less how you were doing!! They also did a terrible job on my IV. I was poked three times! The terrible nurse broke my Vein very badly, and wouldn't listen when I told her the vein in my right arm would not work for her. Like who would know!!? I mean seriously!! I think I know my body better than her! Then they had to get more blood because, the nurse let it sit out too long before she put it in the vile, so my blood clotted. After all that they never even ended up getting my IV in!! The next day I followed up with my primary care provider, and he was very frustrated with the care I received! He said they should have checked for a pulmonary embolism. Especially with my history! I highly do not recommend!!

They were friendly and helpful. Even though we were late, they were still willing to see us.