Mclaren - Northern Michigan
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My little hospital visit 11/2018 for a myelogram was like a mini vacation for me. Everyone was super nice to me and absolutely respectful. The nurses in the recovery room/ward were the absolute best! They provided me with such excellent care, above and beyond the call of duty, and dear Lord were they just so funny! I only remember the one girls name, Chris/Kris, because it is my sons name. I wish i had wrote all their names down. Humor aides in the recovery process and Id love to have surgery there. (Which I am going to.) Even the volunteers are so helpful and caring, seeing u out to your ride, my driver commented on how friendly the volunteer was. You could see they all loved to work there (all the people I saw.)
Updated from most recent visit.
Have visited in the past with great satisfaction. This review is about our last experience in the ER. My wife checked in with acute abdomen pain and was diagnosed and prescribed medication by Dr Murphy . My wife had disclosed in triage that she had taken another medication recently. Dr Murphy prescribed a medication that has a known severe drug interaction. As a result my wife ended up in our hometown ER two days later due to this error. My wife is recovering from this mistake...but unforgivable.
We have visited the ER 3 times in last 4 years for various family members including
myself. We are not originally from the area so are familiar with other Hospitals in the Midwest. Our experience was that McLaren Northern Michigan Hospital is TOP NOTCH. From check-in through triage ....friendly, efficient, and professional. We are thrilled to have such a wonderful and competent Hospital nearby. Special thanks to ER Dr. Sharp, the ER nurse (cannot remember her name), Kathy, and Vinny.
Doctors and staff are professional and caring. We have spent a lot of time here unfortunately, but it has been pleasent. Would highly recommend. No unfriendly issues to report. Rooms are reasonably quiet and the views beautiful.
Surgeon was the best!! My father in law was in McLaren Petosky from January 11 until January 18. Nurses knew we where 3 1/2 hrs away and had him very upset several times. He is a 78 year old DVA and knows all his meds and personal business. They would not explain his medications to him just take it. We where there all day on the 12 & 13 and could see the rudeness. Was never called as to when his surgery would be until he called us & said it was done. We where called on Thursday January 17 ,and was told he would be released on the 18 and they had a rehab that would take Medicare that was very close to us. We arrived on Friday 18 ( husband took the day off work at 35.00 hr) , expecting possibly to have to stay the night. They discharged him about noon. No walker, no meds, no nothing for a 3-4 hour trip. 20 minutes later I get a call that they discharged him 1 day to soon that the rehab would not take him. I said well we will bring him back, they said NO he’s been discharged.Now we have no bed,meds,walker, toilet accommodations at our home. They said a bed & walker would be delivered by the evening, at 10:00 pm we still had nothing! With a patient that was in pain and very very upset. They did call in prednisone which I picked up at 6:30pm on the 18. We all made it through a rough night to say the least. My husband by chance e. called the rehab and they said they where excepting him last night? We took him there at noon on the 19. Everything McLaren did was wrong and they never gave anyone his VA insurance. Which if he would of gotten the bed would of been 126.00 each day without his VA. We have went through HeLL and a lot of extra expenses do to McLaren’s incompetence. Now they will not answer my calls?. Wow! This is not how you treat anyone let alone a elder Disabled VA. To top it all off the surgeons office called on the 22 and wants to see him in his office in 3 days? Lol lol like what the HELL! Someone needs to make this right with us and fix this mess so it never happens again to anyone. I would take my father in law to. Vetinarian before he went back to that so called hospital.
Currently a patient, and the only reason I’m giving this more then one star is because I have had a few good nurses that genuinely care. The nurse I have now plays favorites, is much more attentive to the person next to me. I cannot Stand when someone talks to me like I’m stupid. They get irritated, or at least this one does, if you ask to many questions or ask them to do something. She’s not paying attention to what I’m saying and is just stuck in thinking her way is the only way. I was on a regiment of pain killers that was keeping my pain managed, as soon as she comes in the room she has a attitude aimed at me, and then decides I haven’t been using enough of one pain medicine which doesn’t take away my major pain. So as a result, after me requesting my stronger meds for over an hour, she comes in and tells me that she’s not going to give it to me because she wants me to try to just use this stuff. HOW DOES SHE HAVE THE RIGHT TO DENY WHAT IVE BEEN CONSISTENTLY GIVEN TO HELP MY PAIN???Now I’m laying here In extreme pain, thank you so much McLaren of Petoskey, I will not be coming back and I will urge everyone I know to go to a better hospital
ABSOLUTELY DO NOT RECOMMEND