My daughter was seen here about 6 weeks ago. She is 13. We were staying in Aurora because we had a flight leaving Denver at the 7 the next morning. She came down with serious chills and a blasting fever around 10:30pm. I was incredibly frightened because the flu was all over the news. Medical Center was very close to our hotel. The staff was nice, but despite only being there for less than 3 hours, one chest x-ray, a strep test and 2 Advil and 2 Tylenol later, she was discharged. The doctor said she wasn’t going to do a flu test because it would cost me $1000 and even if it were positive we would treat it the same as a flu.
I received the bill - over $5,000. I am truly depressed - my portion of the cost was $2,743. I work hard, don’t have a lot of money, and I’m not sure what I’m going to do. I was so worried about her and thank goodness she recovered well. However, I’ve reached out to billing and filed a grievance but haven’t heard a word from anyone since then. I cannot afford this and have asked to have these charges explained me, to no avail. I feel as though I need to go to a media watchdog at this point because I was taken so advantage of. I asked for an itemized bill - the chest x-ray was around $1,200, the strep test was well over $700 and just for entering their ER, frightened and scared (and we waited quite a while), I was charged $3,300!! No explanation of how this was a Level 3 emergency, but apparently that’s the charge for a Level 3. I can’t imagine if it had been a worse situation. Please help..