Medical Center of the Rockies

Address

2500 ROCKY MOUNTAIN AVENUE, LOVELAND, CO 80538 USA

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Phone

(970) 624-2500
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2500 ROCKY MOUNTAIN AVENUE, LOVELAND, CO 80538 USA

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Consumer feedback about Medical Center of the Rockies

Ariel Merich
Ariel Merich

1 out of 5 stars

posted 1 week ago

I had my daughter on 12/30/2017 and the hospital staff was amazing!! I would not have been able to get through my natural childbirth without those amazing nurses. That being said, after we had left the hospital was when things really hit the fan. It is now January of 2019 and I am STILL dealing with the billing department. They over promise and under deliver. It would have been so much more beneficial if I would have just gotten the paperwork and filed the claims myself. I have been sent to collections over balances that are not even accurate, I have had the representatives give me FAKE claim numbers, they are uneducated about how billing works, they refuse to give me a number where I can file a formal complaint (I had to find it myself), they don't give me copies of the claims or supporting documentation they had sent to my insurance, they state that they are going to do things on recorded lines with my insurance and don't end up doing it. Looks like they supposedly refiled a claim 30 days ago that my insurance has not received yet so I'm not holding my breath on it. I have worked in the medical field, so I know how difficult insurance can be, but in this situation, it is more pleasant dealing with insurance than it is dealing with this establishment which says a lot! I live fairly close to this hospital and I would recommend their amazing doctors and nurses anytime, but I dread ever having to go there again because of their billing department. If you have the time to sit down and compare EOBS, medical bills, etc. then by all means this is the establishment for you!

Robert Doyle
Robert Doyle

5 out of 5 stars

posted 3 weeks ago

These guys did my surgery and I did after care here. Can't say enough about how thankful I am. Never had any problems here in any visits. Dr. Parsons was great and so we're staff. Emergency techs have always been on the ball and quick. Thank you.

Andy H.
Andy H.

5 out of 5 stars

posted 1 month ago

We've been visiting the OB-GYN. Most of the doctors are super nice and professional. Our son was born here too. We had a big room on the fifth floor. It has a beautiful view of the mountains. We had a lot of questions to ask about our newborn. Most of the nurses are very helpful and patient. They have FREE lactation consulting too.

Ryan Wofford
Ryan Wofford

5 out of 5 stars

posted 1 month ago

Sliced part of my hand off while making a spear and these fine folks in the ER took great care of me and cracked jokes with me the whole time. I promise when I am finally able to complete the spear I will bring it by and give it to you. You are all rockstars.

Schell Liles
Schell Liles

5 out of 5 stars

posted 4 months ago

The doctors were awesome and very professional! My husband was there for 9 days in trauma surgery unit . The nurse Jill and Michelle and Robert were awesome on the day shift ! The head nurses were horrible I swear if the place burnt down they would just sit there . (Day head nurses)It was pretty comical. The nurses aid Tera I think was her name would come in with food in her hand knowing my husband could not eat and she would smack on top of it ! And very loud . The night shift rocked !!!The head nurse Austin even helped my husband in the bathroom . Everyone on the night shift was so professional and hands on ! I can’t speak highly enough about the night shift .. Even the Nurses assistant were awesome on the night shift The hospital was clean and the food was good .

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