Medical West, an Affiliate of Uab Health System

Address

995 9TH AVENUE SOUTHWEST, BESSEMER, AL 35021 USA

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Phone

(205) 481-7000
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995 9TH AVENUE SOUTHWEST, BESSEMER, AL 35021 USA

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Consumer feedback about Medical West, an Affiliate of Uab Health System

Medical West
Reviewed from Google

2.7 out of 5 stars

Carol Moore
Carol Moore

4 out of 5 stars

posted 2 months ago

I was brought via ambulance on Sunday the 9th. Everyone that has helped me have gone over and abound. Most kind staff I've ever experienced. On 6th floor kudos to Daphne, Vanessa,Maya,Sharon,Brit Brit, Miss White. Wanda Hope I've left no one out but you are incredible calmed fears helped me realize that I matter to them thanks ladies and guys love to you

Deloris Pounds
Deloris Pounds

5 out of 5 stars

posted 1 month ago

All my doctors are located between Medical West and Bessemer Clinic. They have been serving my medical needs since 1994. They have some of the most caring, patient and experienced staff and physicians. I would recommend that you give them a try if you haven't. They really cater to the elderly and the wait time isn't bad either. Parking is a plus. I used doctors at Brookwood and some of the downtown UAB clinics and the parking was horrible and the wait time was long.

Tiffanee Wilson
Tiffanee Wilson

1 out of 5 stars

posted 2 weeks ago

*The Most Hated Patient in the Hospital*
I'm so sorry that so many Sickle Cell patients are being made to feel like they don't matter. I too have felt this way many times when I've been admitted. It's as if the entire staff just hates us! My last visit made me feel like the most hated patient in the hospital. It seemed as if every nurse, every hospitalists were doing all they could to keep from caring for me. I just don't understand why we as SCD patients get such a visceral reaction from the staff.
As if they think we purposefully go into a crisis just to mess-up their day! Nevermind the fact that the pain is so excruciating I wouldn't wish it on the Devil! Unfortunately, for some reason, they would rather believe that we are lying and their eyes are lying to them rather than, to treat their patient properly and with dignity and respect. What am I missing?
Why has this become the standard or lack there of, for treating SCD patients? Why is this culture of disbelief, disrespect, denial, and disease profiling acceptable amongst colleagues in the medical profession? Are you all just so intoxicated by your own arrogance, ego and the autonomy you have over others lives, that you no longer care? Or is it just easier to be a coward and follow the broken system that was set before you rather, than stand up for your patients?
We are constantly blamed for our own pain. Often scolded like misbehaved children for "waiting so long to come in" to get help. The question is why do the majority of us do so? Could it be that we don't want to be told that the pain is our fault? Perhaps we don't like the never-ending accusations that we are just "drug-seeking addicts" who are ALWAYS misusing/abusing our medications. Maybe being frequently told that because we don't look/act like we're in pain, we aren't in pain. When the reality is we just don't fit your vision of what "real pain" should look like. Guess what? That's a personal problem that you all as medical professionals ought to be professional enough to work pass. If for nothing other than helping to relieve the suffering of your fellow man.
That's just too much like right. Heaven forbid you acknowledge the validity of 100yrs of scientific research that has proven SCD is in fact a real disease. One proven to be a mutation to protect the body from Malaria. In doing so, causes the red blood cells to implode. Thus, failing to deliver enough oxygen throughout the body and causes horrible, debilitating pain in its carriers. Yet you all are still asking "How do I know you aren't faking?". Let's be honest, this shouldn't even be a question. You all should rely on science, patient history charts and the patients experience with their own bodies.
Instead, so many doctors are just caught up in this idea that the patient "wont get over" on them. Like, they are going to win some kind of trophy for not showing basic humanity and ignoring the suffering in front of their eyes and the education they paid so dearly for. Or is it that as doctors you are in consistent conflict and competition with each other? Thus, putting the patients in the middle of the pissing contests? In which, doctors are constantly trying to one up each other. By not listening to their colleagues advice, previously written orders and pain plans. Or flat out refusing to even contact them because doctors " don't need hand holding ".
Again, I don't know why things are this way. What I do know is this:
1- It's wrong to pick and choose whose pain is more legitimate and worthy of being treated.
2- Allowing your ego to interfere in how you treat your patients is wrong.
3- It's a coward move to blame and label an entire group of people as "drug seeking liars and drama queens". Simply because those before you have done so.

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Pep Brasher
Pep Brasher

1 out of 5 stars

posted 5 months ago

I came into your ER tonight as directed by the on call surgeon after having surgery yesterday and being in major pain. Not pain due to surgery but pain to where I could not breath it was hurting so bad. Not once did a nurse check on me. Not once was I given anything for pain. A chest X-ray was done and a breathing treatment was given. I was told that I needed to use heat to help the pain but they were going to treat the bladder infection I had (that was not why I came in!!!). Nurse rushed in there then to get me out. So not only was I not helped and still going home in severe pain even after I was told to go there but I felt like a dog. I’ll NEVER step foot in your hospital ever again. Your nursing staff doesn’t care about patients. They care about rushing to the Subway in the building to get their salad before they close.

virginia woolverton
virginia woolverton

5 out of 5 stars

posted 5 months ago

2 visits so far. Both outstanding. Very knowledgeable and compassionate staff. Efficient, thorough. Very short waiting times. 😊

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