Medstar Georgetown University Hospital

The staff are great from top to bottom. Schedulers, nurses, doctors, specialists, and everyone else I have interacted with. Very pleasant, knowledgeable and the rarest of qualities in many medical professionals; attentive. The facility itself is also in decent shape - which I cannot say for other hospitals in DC.

My son was flown to the picu he’ll be a month in 3 days. They have been amazing with him. The moment we arrived the nurses were able to calm him down every-time they attempted (which is not easy with him). They have given me so many breaks and let me sleep while they all feed him, I haven’t slept in days before coming here so I’m extremely appreciative of all the help. All of the nurses have the motherly touches and have constantly come to make sure I’m comfortable and if I need anything while also checking on my son. It hasn’t felt like we’re just at the hospital, this feels like a luxury, which is awesome to be able to say considering being at the hospital for a newborn is so stressful and the last place anyone wants to be. I would recommend this hospital to everyone with children, they are wonderful, super sweet, friendly, caring and helpful.

I've called several times over the past several weeks to make an appointment with an oncologist. They say they'll call me back with an appointment and never do. I am a cancer survivor, so this is obviously very important. But not to them apparently. *EDIT* This has been resolved, rating changed.

I have a great doctor here Dr Miano , so I stick to this group. I am amazed so many find the staff amazing . Good for them . I have found staff inattentive , and incompetent and worst of all : they rarely call you back despite leaving phone messages. They also have this weird portal through messages are sent which I cannot retrieve . Is there no risk in this to patients ?

My mother in law is currently staying here after lung surgery. The care she is receiving has inspired me to leave this review. The staff here is excellent and the nurses go above and beyond in their care for her. They are not only kind, but experienced, knowledable and immediately responsive. We’ve had experiences with many other hospitals in the area. We also like Washington Adventist and Holy Cross, but I feel like the care here is superior.