Medstar Montgomery Medical Center

Terrible place. If you are not dying they wont attend you. I came 6am i wait for 6 hours . They attend white people faster lol. I have an intoxication and they prefer people who come and are playing in their phone. This place should attend animals instead.

I had a large surgery at this hospital on Monday with an overnight stay. Prior to the procedure, the staff was very nice and helpful. After the surgery, though, I was placed in the Maternity ward and basically forgotten. My nurse withheld medicine to reduce swelling the entire night claiming that she didn't want the "hassle" of updating the medicine time in the chart and I would need to wait until the morning when the next nurse would come in. I went 14 hours without this medicine- even though it was supposed to be given every 6 hours. When the morning nurse did come in, I mentioned how uncomfortable I was and yet again almost in tears. She said she would be right back but never returned. I asked another staff member for help but no one came for more than 40 minutes. There were two different times during my stay where I was crying and writhing in pain. There was no real attempt to manage the pain before it became excruciating. Also, they left me in a leaky catheter that would leak all over the floor if I got out of bed. They would not take the time to even change it. Will never have surgery here again.

When you get into trouble, they will get y
ou out, mostly. I got a 2"x2" gash over my eye and the ER doc sewed it up. Said the scar would be a 3-pointed star...like Mercedes. It has stayed sewed up, too.

On other occasions, being admitted or visiting a patient, I experienced the care in a room. Good use of technology throughout. Nursing staff is 9 out of 10 quite friendly and compassionate. Most are very professional. Food service is excellent...just like room service! WiFi is a bit intermittent; my Android kept reporting "reconnected." Janitorial is pretty thorough...daily.
I'd get myself worked on there again, if the need arose. They're pretty trustworthy.

Well my grandson Christopher William "Chris" Skok was born at these hospital Sunday, June 18, 2017 5lbs 11ozs 19 inches long and his parents William W " Billy"& Marina 🌹 " Rina" Grayson Washington Skok gave excellent reviews on how the hospital personnels treated her and the family with the upmost respect diginity cared understanding although they interracial couple....TWO THUMBS UP AND A TWIST👍I tipped my hat off to the personnels of whomever took over their care...👋😃GOD BLESS!!!!! TAKE CARE ❣️!!! THANK YOU AND I DEEPLY APPRECIATE YOUR HELP OF THEIRS TIME OF NEED!!!! U'RE MY ANGELS!!!😇😇😇😇 KEEP UP WITH THE EXCELLENT JOB Y'ALL DOING FOR THE COMMUNITY!!! THANK AGAIN!!!!

I was Mont. Gen.s E.R. in rather a lot of pain last Tuesday (Dec. 4th) for what I thought was a kidney stone,. First off, the two security Sgts. and the doctor did their best to be helpful and the doctor ("Dave" Sheraga were great). But that's all; the women who register you in were utter garbage; with only about 5 other people in the waiting room, only a couple of whom were actually patients, and while I was sitting there wincing in pain, the one woman behind the glass who was supposed to be checking in incoming patients was too busy checking her phone messages to check me in. It was only from repeated reminders by the security sergeant manning the lobby that my almost 30 minute wait just to be checked in came to an end. After I was finally checked in I waited over two hours to be seen; when I asked them the triage nurse and trolls they had working their check in desk made it very clear they couldn't be bothered to find out how long I might have to wait, even though none of them were doing anything except chatting and a simple phone call was all it would take to find out (by then I was one of 4 people in the waiting area, and again, most of them were just with people waiting to be seen). So I went back myself and was told quite curtly "it would be a while" because there were no beds available, even though I saw several empty ones. There may have been a reason for that, but ultimately, just the resentment directed at me by the staff that I would try to prod them into seeing me was disgusting. The doctor I finally saw and the security Sergeants aside, no one I saw that night even pretended to care about patient care at all. I was in a fair degree of pain, but they couldn't of cared less. This isn't atypical for a hospital, I've worked in several, but if you want people to at least pretend to care about you, Montgomery General E.R. is at the bottom of my personal list. And as for whatever hospital rep. who pins messages to complaints like mine about "escalating" my complaint to provide better service in the future, you're obviously being ineffectual. But a good place to start is fire the garbage you had at your check in desk on Tuesday, the 5th of December of this year. That would be a good start.