I am very pleased with the service that we as a family continue to receive from Memorial Hosp. Everyone has been so helpful, and when you are going through a crisis, you need to feel compassion. I only have Great things to say about Memorial. It is convent, easy to get to, parking is great. I have knee issues and I can't walk through garages and then a maze to get to where I need to be. Thank you, April, Edward,Mark and Debbie, Travis and do many more..
My review pertains to the Transitions mental behavioral group. The staff is competent and friendly. The way they hold groups is a perfect outlet to learn and discover more about yourself and your mental health. Personally, I am extremely thankful to be able to have worked with this team. They have all helped me get to a place I feel I can be myself again.
The reason I am giving 3 stars is because I am deathly afraid of IVs . I asked if I could have numbing cream before they put the IV in. They said no. I have had many surgeries, and they always put numbing cream or a freezing spray before they inject me. Memorial told me no, the pain was intense. I have had nightmares every night since. Other than that, The doctor was amazing, and the nurses were super sweet. My only complaint was the IV, the fact that they were not compassionate and didn’t take the time to numb me before stabbing me in the arm with the IV.
If you have a relative that you care for do not take them here. You either get the worst possible care or you are unable to leave, even momentarily. My mother in law has been in and out of the hospital many times for an active bleed (unable to determine cause.) We prefer TGH, but they were on bypass recently. The Dr's do not discuss things with patients or better yet the direct caregiver when the patient is unable to make sound decisions, nurses call Dr's to schedule procedures after they were deemed unnecessary and they were going to send ya home. Feels like another hospital trying to make money off insurances instead of treat patients properly. Memorial is the type of place you go to either waste time and money or to die. They have the worst mortality rate than any hospital in bay area.
Extremely disappointed with Dr Hamden in Cardiology department. He is incredibly rude and mean to his nurses. My wife, who is one of the sweetest people on the planet, worked for him. She would come home crying telling me how he horribly treated her, called her names and other things. She would dread going to work the night before. If you are considering working at this hospital in Cardiac department, think twice.