Memorial Hospital West
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I have worked in hospitals since 1983 and I have to say how appalled I was at the cleanliness of my Dad's room in ICU during his recent stay. There was always debris on the floor and a container that collected lung fluid when he was on the vent stayed there for over 24 hours after the vent was removed!!! Additionally, not everyone washed their hands and put on gloves prior to interacting with him and he has had MRSA infections in the past.
I have never had such a horrible experience but somethings need to be said. I had heard the hospital was on a decline, today unfortunately I became a victim of there negligence. I have been there before and its been a pleasant experience. After going to the ER for extreme back pain radiating to my chest and being admitted after everything went well in the ER hallway, it turned into a nightmare. They did a bunch of unnecessary tests and drew blood thinking It could be a heart attack, after I explained it was from my back. But it went unheard. The echo cardiogram hurt my condition further and aggravated my back pain even more. I still maintained my composure even though I was still in great pain. After explaining to the Dr and several other people even though they assure that patient care is priority they still neglected me as the patient, show compassion or even give me my daily medicine at the right time. This adding more to my problem. The Dr decided to discharge me with out even telling me and when I questioned why couldn't they help me with my pain they said it was protocol. I pleaded with at least 5 or more staff members, to please help me with the pain I'm in to no avail. I stated I wouldn't leave until someone gave me an answer on what is causing my acute upper back pain, which is why I was admitted and should've been treated for but instead I was threaten and escorted out by some clown named Adam and other guys , I think they may have been security; when I asked Adam what's going on? He said "it is, what it is". I don't know who this guy is or what his authority is but I felt so violated and felt threatened that I was going to go to jail. One of the security guys which should be fired immedIately, while I was in the wheel chair in the room he reached down and ripped my medical bracelet from my wrist and startled me. I told him what are you doing man? He said you don't need that anymore you have been discharged. I said, please man, do not touch me again. You have no business touching me. As for the other guy he remained polite. All that time I feared for my life and my health because I am a disabled person and I didn't want to suffer further injury or worsen my condition. This was a total disregard for human care with no compassion for a sick person. I have all their names and titles and will be following up with legal action.
Can get busy due to it being a great hospital so the wait time can be very long. The staff,nurses and doctors are very caring and are thorough. The kids ER is not as busy and you don't ever wait.
Excellent Hospital, great staff, friendly environment, knowledgeable nurses and doctors.
We spent a day, overnight, and met highly professional medical doctors.
The rooms are clean and very accommodating, the cafeteria was great even though it closes early.
Memorial Hospital has stepped up significantly in my years of living in Pembroke Pines. The staff has always been amazing as well as their technology advances. More recently that have expanded their parking situation which alleviated the severe congestion they had for years. Overall, Memorial Hospital is my favorite hospital for ANY medical procedures or consultations. Highly recommended! !