Memorial Hospital West

This is the worst place to be if you have an emergency. It takes a whole night to get a CT scan done and all the nurses are joking around and not taking care of anyone while acting busy. You will basically die in that ER. Stay away. Go somewhere else. If I could give them a -10 star I would. Unfortunately I have to give them the one star. Really lousy place very unprofessional and unorganized. Nobody knows what’s going on with their bad attitude.

I had an amazing experience at this hospital. All of the nurses in Labor and Delivery 2nd floor and Mother/Baby 3rd floor provided excellent care to me and was so caring and knowledgeable. Nurses Joelle and Kristy in labor and delivery and Nadine in mother baby went above and beyond to deliver excellent nursing care to me and was constantly checking on me to make sure I’m ok. Would recommend to anyone !

For the most part their staff is well mannered and experience. But I will never come back to this hospital again even in a life or death situation for myself. The first 24 hours of being admitted to this hospital the DOCTORs gave me the biggest run around when it came to me receiving the right pain medications to treat my sickle cell disease. Also, in the ER I suggested my IV be placed slightly lower then where the nurse wanted to place it. I ask to speak with the doctor. Instead of the nurse coming back with the doctor, she comes back with a none liability waiver for me to sign for my refusal. So I agree to cooperate and after the nurse’s failed attempt to place the IV where she wanted it, ended up putting it in location I suggested. This is the first hospital I have seen that puts making a dollar over the the comfort of the patient. Because I would never mind denying service and going to another Memorial branch that would no doubt take their time and care for a PAYING patient. Let’s not forget ladies and gentleman health care is not free and health is a very important aspect of life itself.

I had to take my 3 year old daughter last night around 2:00 am as she woke up crying with ear pain. I can honestly say I've never had a better experience at a hospital. Once we arrived the the women that worked in the front desk for security were extremely sweet and helpful, the nurses were very patient and kind with my daughter and were asking her about all the pies she had ate at Thanksgiving dinner. Dr. Martinez was honestly a breath of fresh air the whole time he was trying to make my daughter laugh and make her comfortable and really just trying to make it so she felt it was a game more then a hospital visit. When it was time to leave the nurse said my daughter deserved a prize for being so good, and brought out a big lamb plush toy for her. This Thanksgiving what I was most Thankful for was such an amazing group of People at Memorial West.

Amazing hospital!, I have to stay overnight at the ER and I have to say that all the medical staff was super attentive and helpful. They made my visit very smoothly and at the same time I never feel that I was staying at a hospital. Kudos for that medical team that honestly do care for their patients. Besides this hospital is extremely clean and organized.