Memorial Medical Center

Address

1700 COFFEE RD, MODESTO, CA 95355 USA

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Phone

(209) 526-4500
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1700 COFFEE RD, MODESTO, CA 95355 USA

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Consumer feedback about Memorial Medical Center

Memorial Medical Center
Reviewed from Google

3.2 out of 5 stars

Amy Smith
Amy Smith

1 out of 5 stars

posted 1 week ago

My husband is currently a patient in the hospital. Nurses are great, however actual doctor's are slow, don't listen and sit on their hands vs treatment. We know what he has ( had it before), it can put you in a coma if not treated AND NOTHING has been done. I could do this at home!!!!

R. Sage Walls
R. Sage Walls

5 out of 5 stars

posted 1 month ago

Here now & the Carolinas could learn a thing about patient care from this hospital. Best care I've ever received. Staff is knowledgeable, friendly, expedient & genuinely care. I've been in the trauma unit since 11/1 & feel safe & well cared for. Definitely give these ladies & gentlemen a big thumbs up.

susanna
susanna

1 out of 5 stars

posted 1 month ago

I had a surgery on October the 16th, 2018 This hospital never called me to see how I was doing. There was an incident that took place in the OR and it should have been brought to my attention. Which they didn't even chart. They are not as they seem. This facility in Modesto CA, need more training and more clear communication with patients and staff. Being a nurse I know protocol. I don't feel safe and I wouldn't recommend any of my friends and family to go here. They're is one nurse who was very proactive and needs a raise. Thank you Amy.

Karina Gonzales
Karina Gonzales

1 out of 5 stars

posted 4 months ago

I have came here multiple times and you know what? These employees of yours needs to receive classes on Customer Service.

All of the employees were very very rude and disrespectful.

As a person whom works in retail, I give each and every customer my focus with a smile and a polite greeting such as hello what can I help you with today.

Customer service is about being polite, giving out smiles, and being polite towards each other. This was not the case for memorial and I expected better.

With a very rude tone and no sense of comfort or sincerity the staff have not seen before. These are recptionist and nurses. They are indeed supposed to care about the people. (Mainly focusing on check in, some etc staff and the registration counters.

It would be a better experience if I wasn't yelled out for mistakenly thinking my name was called out.

If anything I'd give this a 0 star. They don't deserve any.

Judi White-Desper
Judi White-Desper

1 out of 5 stars

posted 6 months ago

This review is two fold. Both experiences were years ago but neither have ever left me. Just driving by the hospital gives me anxiety.
My mother was taken here several times. At first everything was well but her last time was not normal. She was in ICU I left to get some rest and was called back to make the decision to stop life support. After she passed I was handed her personal property the next day I noticed her jewelry wasn’t in the bag. I called the hospital and was referred to the coroner’s office they didn’t have anything. She was admitted with it on because she never removed it. I was referred to an office to file a report nothing was done and I was treated like a greedy kid. The loss hurt my grandmother deeply.
I was admitted for a super bug infection and the side effects were horrible it effected my sense of reality. Not my so called doctor or nurses made anything easier. I was shuffled from room to room. Waking up in different places it was confusing and terrifying. Several times they couldn’t tell my family where I was to visit. Somewhere along the line my hair was washed and wrapped up in a rubber band, that eventually had to be cut out of my hair and my waist length hair cut off above my chin line. I was treated less than human and won’t return even to be declared DOA. The staff should be ashamed of themselves I was very ill and not able to help what I was going through. Not one ounce of compassion was shown to me or my family.

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