Mercy General Hospital Rating
187 reviews
3.4 Rating
187 reviews

As a nonprofit hospital in Sacramento, Sacramento County, California, Mercy General Hospital has 419 licensed beds and an Emergency Department along with Cardiovascular Services, Inpatient Surgery (including Physical Therapy), Radiology, and Speech Therapy. The hospital’s TPS Quality Score is 38.17. We will contact your healthcare providers on your behalf; simply give us the necessary information we need to request your medical records from any US-based healthcare provider (such as Mercy General Hospital), and we will quickly provide you with them at your earliest convenience.

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Special Care Services

  • Coronary Intensive Care
  • Surgical Intensive Care

Emergency Services

  • Emergency Department


  • Arthroscopy
  • Joint Replacement
  • Spine Surgery


  • Cardiac Cath Lab
  • Cardiac Rehab
  • Cardiac Surgery
  • Coronary Interventions
  • Vascular Intervention
  • Vascular Surgery
  • Carotid Stenting
  • Electrophysiology

Radiology / Nuclear Medicine / Imaging

  • Computed Tomography
  • Computed Tomography-Angiography
  • Magnetic Resonance Imaging
  • Single Photon Emission Computerized Tomography


  • Physical Therapy
  • Speech Therapy

Oncology Services

  • Chemotherapy

Surgery Services

  • Inpatient Surgery
  • Robotic Surgery

Neuroscience Services

  • Electroencephalography


  • Lithotripsy
  • Obstetrics
  • Hemodialysis

Need your medical records from Mercy General Hospital?


Complete a simple secure form


We contact healthcare providers on your behalf


Have a National Medical Records Center send your records as directed

Emergency Service Available


Group Service


Hospital Type
  • Acute Care Hospitals
Control Type
  • Voluntary Nonprofit
  • Church
Subprovider Units
  • Rehabilitation
Total Staffed Beds 419

Licensed Beds 419

Bed Utilization


Total Discharges


Total Patient Days


Total Patient Revenue


TPS Quality Score 38.17 Rating
187 reviews

emily brown

Mercy took excellent care of my mom who had TAVR. Everyone from valet to information desk to every nurse we encountered was friendly and professional. The collaboration with Kaiser was easy and allowed for us to receive the best care with best cardiac team. The only thing that we felt was lacking was the housekeeping. In 2 days no one came to clean the room, floors or the bathroom . Maybe we are just used to kaiser that have excellent housekeeping but the rooms are very large and comfortable. The staff was amazing. Thank you for taking such good care of mama.

DeVon Carter

The reason why I give 4 stars is that, they should take their patients very carefully and their life is in their hands. I used to work there from August of 2002 to July 2003 in the Environmental Sevice, as a technician, back then was amazing and this.......I am kinda disappointed, I know they can do better and don't let one person affect the whole thing.

Susan Thatcher

My experience in the ER was excellent. I received a complete work up and a diagnosis from a fantastic doctor within an hour. I was kept warm and comfortable for the duration. My family panicked because it looked like a heart attack after I fainted but it was only gastroespophageal reflux disease, GERD. I’m very grateful for the care I received especially since I live in New York and was a visitor in Sacramento where my granddaughter lives. This happened on October 1, 2019.

zinah algalil

There was a very nice nurse with my patient patient and I thank her with all my heart and I wish her happiness all her life. Her name is Glenda

Cypher Digital

Dictators. They do not listen to or consider the wishes of the patient. When you're here you will do as you are commanded or they are going to be mad at you. If you tell them "no, you won't be doing that" they will send everyone they can think of to your room to say "why, why, why, why". When you answer why, they'll just keep asking why. If you have religious, cultural, social, financial, or other requirements that say "don't do x thing", they only see that as a chance to annoy you into compliance. There's no respect for the patient whatsoever. As well, if you leave against their wishes because you've told them "no" to something and they try to do it anyways, they'll contact you not long after leaving and blatantly lie to you to try to get you to come home. I was called by my nurse about half an hour after I left because they wanted to violate a requirement of mine. She claimed I had a massive pericardial effusion (tons of fluid crushing my heart) and that I would die within hours if I stayed gone. It's been two months, and no other doctor has found any evidence of any effusion at all much less a massive, life threatening one. Their staff are liars and you should not trust them while you are there or after you leave. Easily the worst hospital in Sacramento.