Some of the medical staff has been awesome, but they do not seem to communicate with each other. I have had to tell my life story to every new nurse, PA, or the ever so elusive actual doctor to try to get help. Nutrition service leaves a lot to be desired. I have not gotten a meal I have not begged for, despite supposedly regular meal services. What is eventually served barely qualifies as food.
I have been to Mercy on several occasions due to health concerns. Mercy staff has always given me the best treatment one could expect; courteous service, thorough examinations, good food, clean rooms and bedding.
I always feel the staff tries very hard to please you and to make you comfortable.
I appreciate the attention that the staff gives to make one comfortable and to assure that you are provided the medical care that you need.
Two babies born here, the staff was phenomenal and the doctors and nurses are very caring...especially all the nst weekly appointments and post natal care.
the wait time in the ED is way too long. chairs are very uncomfortable. nurses and doctors seem very impatient, unprofessional with zero compassion about the patients.
The staff at this hospital (particularly ER) has no sense of urgency or compassion. I myself am in the medical field and I would NEVER behave the way the staff here does, talking about their personal life in front of patients, laughing and joking while patients are waiting, walking around aimlessly with nothing to do while the waiting room is full, and i could go on.