Mercy Gilbert Medical Center

Address

3555 SOUTH VAL VISTA DRIVE, GILBERT, AZ 85296 USA

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Phone

(480) 728-8000
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3555 SOUTH VAL VISTA DRIVE, GILBERT, AZ 85296 USA

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Consumer feedback about Mercy Gilbert Medical Center

Mercy Gilbert Medical Center
Reviewed from Google

3.3 out of 5 stars

Traci Perez
Traci Perez

4 out of 5 stars

posted 1 month ago

Escorted a family member to the ER here. They were quick to get her into the back. The nurse was kind and very helpful. The doctor was thorough, kind & answered all questions completely & courteously. It did take awhile to get taken back for the necessary CT scan but the nurse checked in regularly during the wait to make sure all was good. Once the results of scan were back & the doctor had came back to explain findings, it did not take long for the discharge paperwork to be completed so we could get out & back home. As far as ER's go I would recommend Mercy Gilbert.

William Wright
William Wright

4 out of 5 stars

posted 3 weeks ago

I have unfortunately had to be hospitalized there more than once, I have had major surgery there a lumpectomy about seven years ago which ended up being lymphoma cancer fortunately the operation was a success and my follow-up was even better I am still here today to write this review. In late 2017, i was told by a different hospital and their professionals, which they called doctors, that I would not live past the next two or three months that was October 2017. Of course they fly a different (" Banner "), but less not mention any other Hospitals name. Then I was discharged, good luck, and goodbye is what I was told, with no follow-up, no medication, no portable defibrillator, no anything, just that I had congestive heart failure and i was operating on less than 10 to 15%. Wow, so after discharge I decided to take myself to Mercy Gilbert again, thank God that i did and I am still here today one year and 4 months later and still feeling healthy and fine. The staff was very soothing and comfortable and carrying they made you like everything was going to be okay, just as it was and I AM still is. I personally will not go to any other the hospital in this area other than Mercy Gilbert it is a wonderful wonderful Hospital their personal and professional staff are friendly helpful and courteous and with all intent and purpose, they definitely do care about your recovery and comfort. WAY TO GO, MERCY GILBERT, GREAT JOB. I would and I do recommend Mercy Gilbert Hospital to everyone I meet, that needs medical attention and I will continue to do so. THANK YOU FOR ALL, THAT YOU DO FOR YOUR PATIENTS.

Raymond Ortiz JR
Raymond Ortiz JR

5 out of 5 stars

posted 3 months ago

We had our son here. The staff is so amazing. They go above and beyond to make you and your family feel at home. We stayed 3 days. The nurses are so sweet you would think they are family. Best hospital ever.

Allenboy 189
Allenboy 189

1 out of 5 stars

posted 4 weeks ago

Very unorganized! The nurse practitioner I had was extremely rude and tried her hardest to rush through my exam causing her to ask the same questions over and over and over again. When I finally got a room, I was put in there and left in there with absolutely no monitoring or call button. I was there for chest pain and being unable to catch my breath. You would think that maybe they might want to monitor my vitals or at least give me the call light in case my condition worsens. Instead, no one came in until I got up to search for the call light to ring it and asked them to kindly put me on the monitor. My blood pressure was high, had a migraine, dizzy, still having chest pain and absolutely no care. After finally doing a blood test and chest X-ray which was neg for any kind of cold or flu infection which is what they had their minds fixated on even though I had zero symptoms pointing in that direction. Big surprise!!! They wanted to send me home! I couldn’t believe that they were total and morally okay with sending someone with all these symptoms home rather than admit me and give me a diagnosis. The nurse practitioner said “unfortunately this is the way of healthcare.” No this is YOUR CARE, and it is disgusting, she has no moral compass, and no empathy for patients suffering. This is not what Dignity Health’s team members are supposed to act like. I expected more! I expected excellent care full of compassion, but instead I’m leaving full of fear that my symptoms may worsen and the doctors I’m supposed to trust to diagnose me didn’t care enough to do a little more work to figure it out and of course the huge bill that comes with the terrible encounter. Thanks Dignity Health. I hope this helps others

Aquarius Love
Aquarius Love

1 out of 5 stars

posted 3 weeks ago

BY FAR THE WORST HOSPITAL I HAVE EVER BEEN TOO!! They’re slow, unprofessional, and pick and choose who they actually help. I went to Mercy Hospital 01/23/2019 at 2pm. I went for abdominal pain that went on for a week, but was told it could have been my appendix, ovaries were twisted, or an ovarian cyst. So I waited 2 hours before being called back from the emergency room. After being called back I was placed in a random hallway with others who came for the same reason as hI. As I’m waiting a tall, uncoordinated Caucasian nurse, came and took my blood pressure/vitals. He then pushed around on my lower tummy to see where the discomfort was. He offers me ice chips since I couldn’t eat or drink so I said yes. He then leaves. After waiting 2 hours to get an ultrasound, a nice lady completed my ultrasound, I was them escorted back to the hallway to wait on my cat scan. At this point I’m still waiting on my ice. After another 2 hours, a nice young man completed my cat scan, then escorted me back into the hallway. Still no ice. I then got up and went and found my nurses desk where he’s just sitting in his chair looking bored. I then ask “are you still bringing my ice or should I ask someone else?” He turns and says “oh yeah, you want ice, I can get you ice” , I then go back to my little futon and wait. Another hour goes by so I ended up asking the lady who registered me, she quickly brought me ice. As I’m eating my ice, waiting for my results, the uncoordinated nurse finally comes and tells me everything looked good and that I had a cyst on my left ovarie, he then turns to walk off. I stop the weird nurse and ask what a cyst even is and how do I get rid of it. He then says it will go away on its own, and starts to walk off again. I stop him again, and ask what do I do for the cramps that come from the cyst and he tells me to keep taking Tylenol and using a heating pad. I tell him that Tylenol and a heating pad obviously weren’t working if I was there at the emergency room. He then says he can’t give me anything for my pain, so I ask if he can at least write me a work note since work with kids and can’t use my heating pad at work. He says no, so I tell him to just get the iv off of me so I could go. After he does so, as I’m getting my belongings together I hear him tell the patient next to me she also has a cyst and that he’d prescribe her something for pain!! I’m not sure if my beautiful melanin skin had something to do with this or what? But it’s disgraceful for doctors to think each and everyone of us just wants to get high, some of us just want to get better.

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