Mercy Hospital Anderson

The nurse or whatever she is at the front desk of emergency at 8:20pm 8/7/18 should be working at a Dentist Office or McDonald’s not at the ER. Apparently only gunshot victims require any level of concern or compassion with her. The doctor wasn’t bad, but I was there for 5 hours for no apparent reason. If I’m billed for two days like others have said, I’ll be hiring a lawyer. Mercy Health if you can’t run an ER stop doing it!

I went to Mercy Anderson Hospital in Cincinnati Ohio. The doctors they used were provided by US Acute Care Solutions. I was only seen by the doctor and physician assistant for a couple of minutes each and received a bill of $946.20 and my insurance company paid $922.60 leaving me with a balance due of $23.60. How is this even ethical or legal charging such a high fee? I would urge Mercy Anderson Hospital to stop doing business with US Acute Care Solution's and go with a more ethical company that does not rip off insurance company's and their patients.

GO TO BETHESDA NORTH. DO NOT COME TO THIS HOSPITAL. Ive been sitting for almost 2 hours with chest pain. When I got here only 1 person was in the waiting room. It's now almost full and haven't seen anyone get put in a room. They're being sent to the waiting room to sit just like me. If I went to Bethesda North I'd already be on my way home. Stay away from here if you can. There's a bunch of bad reviews for a reason. I don't see a wait time board anywhere.

A few years back my son who was 8 at the time had been experiencing severe abdominal pain with vomiting and no control of his bowels.

He was so sick that he could not walk and my husband had to carry him in. They did blood tests and an x-ray . Said his white blood cell count was up high but not to worry it was a stomach virus and sent him home.

That night my son had progressively gotten sicker. He looked like he was at deaths door, so before the sun came up my husband and I took him to Children’s hospital in Cincinnati.

They took one look at him, and sent him in for an MRI. Found out very quickly that my sons appendix had ruptured and it wasn’t recent. They performed emergency surgery on him. He was so ate up in infection that he was in the hospital for almost two weeks.

His admitting doctor told us if we didn’t come when we did, my son may have not made it.

Anderson prides themselves on speedy ER times. They even have a huge bill board informing you of your wait time. I’ve been shocked and appalled that it was at the one minute marker at one time.

Not sure if they really care about their patients. Not too keen on their fast food drive through speed goals. It’s kind of awful.

I'm glad to see that I'm not alone in my opinion of the front desk registrar (hope she's not a nurse!) at Mercy Anderson. I had to go there on a Saturday afternoon (per directions of Urgent Care physician) after sustaining a concussion. He was concerned I had a brain bleed and sent me there for a CT. He faxed an order for it and also gave me a written order.
When I got there there was one other couple at the desk, I was struck by how rude she was to them. When it was my turn, I told her I was there for a CT - first thing out of her mouth was "we don't do CT's on the weekend, you'll need to come back on a weekday". I once again explained that I had been sent there per MD's orders. Next she wanted my insurance card, scanned it and then told me to "sit down you'll probably have to wait a couple of hours". There was no one, outside the couple that was ahead of me in the ER. I ended up waiting less than 10 minutes. Fortunately, the nursing staff/CT Tech/physician I saw were more compassionate and that's the only reason I'm giving my review one star.
I wouldn't have commented on Mercy's ER if this was an isolated incident, but this was the second time I've been there and I experienced rude behavior from the front desk staff (last visit was a couple of years ago for kidney stones, and again I was referred by a physician). Having spent 15 yrs working in health care, I understand how stressful it can be to work with people that don't feel well.. Taking your stress out on your patients by being rude is no excuse. Despite the fact that I only live about five minutes away I'll go to one of the other hospitals in Clifton. I won't be going back.