Mercy Hospital Fairfield

The worse experience ever, worse doctor, WORSE hospital! WILL NEVER GO BACK!
Took my mother to emergency. Had to tell doctor how to do her job. Found out mother had blood clot in leg. She was in so much pain and her leg was very swollen. They gave her a shot of blood thinners and told us to go home and come back the next day for ultrasound. It took 4 to 5 people to get her in car in 20 degree weather. All she did was scream from the pain, but they forced her in the car anyway. She is almost 80 years old. I consider this elderly abuse and malpractice.

This location is not black friendly! From parking people entry desk,and full staff is no black people friendly.
When looking at everyone,seeing religion on walls,and experience the walk around and not speak. Was bad!
Even going into Cafe area.
They won't even make eye contact with you.
I never stay where I'm not welcome. I don't even spend my money either.

My daughter delivered a baby at this location and only two nurses made her feel excited and welcome this is my daughter's first child she was very disappointed and it made my heart hurt.- delivery
After delivery she was placed in the other side at the hospital on the 4th floor and every nurse as well as the head nurse was not friendly.
My daughter felt like they were just doing their job and they were not happy with the job.
I personally had a cold feeling from the negative unfriendly staff members from parking my vehicle walking into the hospital now one staff member would even say hello they wouldn't even look at you face-to-face make eye contact or anything.
Not black friendly.
It was sad to see how beautiful the location was and the appearance of a religion connection and yet no one will speak to you because you were black.

We chose Mercy Fairfield for my wife’s prenatal care as well as delivery of my daughter. Every nurse, practitioner, and doctor we encountered from the beginning through postnatal care has always been pleasant and professional.

If I could give no stars I would....Came to the ER night shift staff act as if you're bothering them for being sick. Then had to literally urinate in a Styrofoam cup because all the staff were in dealing with one ."difficult patient".
If that wasn't bad enough the doctor came in at 6:00 am to discharge but no nurse came until 7:30 and by the way the light was on the entire time to go to the bathroom. The nurses that were at the desk scattered when I walked up to the desk.

After about 45 minutes of light being on someone came over the PA and asked if they could help us then stated someone would be there soon.

I knew it was a mistake coming here but it was the closet hospital at the time. Never again!!!