Mercy Hospital Fairfield
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Consumer feedback about Mercy Hospital Fairfield
Very professional staff and doctors. Everyone in every job level is kind, is friendly and is here to serve.I am very happy with my stay here. I am facing further surgery, and I know I will be in great hands.
I went there for severe pain in my side. After being seen I was sent home. I left and within a couple hours I was called and told to come back. When I returned I was charged another $100 copay.
Recently I scheduled an outpatient test and received a preregistration call, at the end of the call I was told that my cost would be $518. I explained that I had called my insurance company and they told me it would be like $50. The person assured me that my cost would be $518. So I went ahead and paid the $518. When I got the statement from my insurance company it showed that I owed $0. I called and they're going to refund my money. It's lucky that I had the $518 or I would have cancelled my test. I could understand a $50 or $100 mistake but $500?
My husband was here 4 days. He started in the ER then to surgery then the 4 floor while he recovered. We had the best care on every floor and department we entered. From the surgeons to the nurses down to the cleaning staff and everyone in between, we have no complaints, only praises!
I went in for a infection that was spreading from my ear to my chest I was explaining that I was in excruciating pain and I was having trouble breathing I was put in a pre emergency room for three hours and no one to check on me it was only after I was throwing up they came in to transfer me to the real emergency room where I sat for four hours again after all that they sent me home with antibiotics. I asked about my breathing problem and was told don’t worry about it. This is not the first time they were so bad. Lesson learned only go to this place if you want to die. If I did a job this bad I wouldn’t have a job. I went because they were close. But I will go to another hospital from here on out. If you appreciate your health stay away from this place.
Even American hero's aren't safe here. Just go lay in a ditch if your injured, you have a better chance at recovery.
