Mercy Hospital Jefferson

This hospital is very unprofessional! Me, my mom, and my sister were here in Mercy in Festus to see my mom's dad, which it was my Grandpa. He was doing good. His nurse took him to my mom's van, so that he can go home in my mom's van. He lives in Park Hills. Again, this hospital is very unprofessional! I don't think I'm not happy coming here, but I'm glad my Grandpa is doing good!

I am FURIOUS with Mercy Jefferson. I went to the emergency room 12/28/17. I made three different payments on my bill. Some of my bill went to collections and I received a letter saying I had no balance on my ER visit. They contacted me in August saying I owed over half of the bill, and after going back and forth with different people, it was settled. SIKE! They contacted me today saying I owed the $291.77, and I explained to them I had the receipts. And now they’re telling me because they don’t have record then I need to pay the $291. They’re funny. I’ll be up in the morning. Don’t go here for anything. Make the drive to Tesson ferry please.

All I can say is Get up to St. Louis ASAP. Mother n law taken to Jefferson Memorial due to the Fact she lives South.Receptionist were clueless , then they operated on her with No Notice to her Sons when that was discussed The Day Before. Then she was in for Discharge after a Broken Hip and Pelvic Operation.. Sent us to the wrong room. I had left and came back with him gone with the Outback Buzzer. Asked the Same women with 2 Different Answers, both wrong. Sent me to the wrong floor. Not very nice. The Ladies at the Gift Shop could run this Hospital and Do a much better job than This Staff. Funny thing is They do not even seem to Care. I just Pray that she is Treated better than us. Almost afraid to leave,not knowing if she will be here tomorrow .... She is Supposed to be Hospitalized for at least 7 days. Keep fingers crossed . Thank you.

I went to urgent care in Festus yesterday morning. Shoulder pain extreme, down to my elbow. No X-ray or any kind of imaging. Fast forward 3am I'm awoken from the pain. I couldn't sit still, couldn't breathe from the pain and crying hard! I went to the er. I was there a little over an hour. Again no imaging. I was pacing and crying. They give me Valium and a toradol shot. Send me home, I drove there so I hurried home before I felt any side effects. I'm still in pain, my finger tips are numb now. All they tell me is it's arm pain 🤦🏻‍♀️ I won't go back again. The nurse was amazing by the way but I don't feel like they helped me at all!

We were on our way home on Sunday from St. Louis to Memphis when we needed to stop at a hospital. I'm so glad we stopped here. The ER staff was very friendly and fast. We got in as soon as we completed the front desk work. Immediately taken care of and super nice staff. Nurses and doctor was badass. I've never had an experience like this before at any hospital. We were in and out in 3 hours. Makes me want to make sure I always go to a Mercy hospital. Great job guys.