All I can say is Get up to St. Louis ASAP. Mother n law taken to Jefferson Memorial due to the Fact she lives South.Receptionist were clueless , then they operated on her with No Notice to her Sons when that was discussed The Day Before. Then she was in for Discharge after a Broken Hip and Pelvic Operation.. Sent us to the wrong room. I had left and came back with him gone with the Outback Buzzer. Asked the Same women with 2 Different Answers, both wrong. Sent me to the wrong floor. Not very nice. The Ladies at the Gift Shop could run this Hospital and Do a much better job than This Staff. Funny thing is They do not even seem to Care. I just Pray that she is Treated better than us. Almost afraid to leave,not knowing if she will be here tomorrow .... She is Supposed to be Hospitalized for at least 7 days. Keep fingers crossed . Thank you.

We were on our way home on Sunday from St. Louis to Memphis when we needed to stop at a hospital. I'm so glad we stopped here. The ER staff was very friendly and fast. We got in as soon as we completed the front desk work. Immediately taken care of and super nice staff. Nurses and doctor was badass. I've never had an experience like this before at any hospital. We were in and out in 3 hours. Makes me want to make sure I always go to a Mercy hospital. Great job guys.

Teresa was the worst, rudest, and most uneducated nurse we've ever had to deal with that why the 1 star beside her ever nurse and doc was spot on got us fixed up in a few days..jessica down on the ground floor was the best nurse iv ever had...loved her!!! E.R. was quick to act...

I love this place. I know hospitals are big and experiences can vary from department; but I have never had a better experience in any other hospital. I have been here for 3days now, with the love of my life and our new baby; and I felt the need to get on here and brag about how wonderful everyone has been. From the skillful delivery staff who handled complications like a pro. To the doctor doing the circumcision that is so genuine your worry disappears, and the nurses who constantly check up on mom and baby in recovery. Even the cafeteria staff by the second day were treating me like a regular (and the food is awesome, I kinda want to come back just for the Philly cheese brisket). Alcohol the gift shop staff who helped me pick out a couple things and then waved to me every time I passed by after. I seriously can't stress on how wonderful and personable everyone is here. I mean it. Even to the extent that I've gotten coffee at the same time each morning and a nurse that I've happen to be in line with (that isn't even one of my nurses) asked how things are going by the second day . Granted I'm a friendly person so I'm sure that helps but everyone who I've had the pleasure of meeting has been just as nice back. If I could I'd have given 10 stars because I really feel everyone here does their job and does it well and with a friendly disposition.

This place is terrible if you are truly in pain I would recommend going anywhere but here they could care less about people in pain all they do is judge , I came in here with a sever tooth infection that I have had for a week I have lost sleep and have not been able to eat and can’t get into the dentist for another few days they gave me antibiotics and a couple Tramadol after going home and going through all the meds with no relief they told me there is nothing else they can do after speaking with multiple people telling me I should ask for a stronger medication they refuse to give it’s sad when they will give out meds for someone who is abusing them and not in true need of them but don’t want to help the people who are truly in pain.