Mercy Hospital of Folsom
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1650 CREEKSIDE DRIVE, FOLSOM, CA 95630 USA

Address

1650 CREEKSIDE DRIVE, FOLSOM, CA 95630 USA

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Phone

(916) 983-7400

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Consumer feedback about Mercy Hospital of Folsom

Mercy Hospital of Folsom
Reviewed from Google

2.8 out of 5 stars

Daniel Goeke
Daniel Goeke

4 out of 5 stars

posted 1 month ago

Been here a few times over the years.. good nurses.

Seldom Seen
Seldom Seen

3 out of 5 stars

posted 1 month ago

I have been here twice. Once at 2pm and another at 11pm. Both weeknights. Start to finish I was out of there in 3.5 hours for the 2pm visit and just over 2 hours for the 11pm visit. I highly recommend going late at night if you can. In the 2pm visit, I was stuck in the waiting room the majority of the time. The 11pm visit, I was able to relax in a private room. I can't say they will do this for you, but when I arrived at 11pm there wasn't anyone else in the waiting room and I was seen immediately. During the other visit, 2/3 of the waiting room was filled with vomiting/bleeding and crying kids and the process was quite hectic.

During busy times they triage you in the middle of the room (quite loudly I must say too) and the process is like a cattle line. Sign in, wait, pain on a scale of 1-10, urine, blood, insurance info, wait, wait, wait. You'll probably get x-rays but you will be booted back to the waiting room and the doctor will likely let you know in the triage area, diagnose you, and send you on your way. You will feel very rushed at the end for having just waited 3.5 hours. This is the time they really should be taking their time with you, but it's really the only part of the process they seem to rush through.

My biggest complaint with this ER are the doctors and their conservative hand in prescribing pain relievers. If you come to an ER and are willing to subject yourself to the 3+ hour wait, pay the copays, and run all the tests you aren't some junky on the street looking for a fix. You are just looking for relief. I understand there is an opiod crisis. That said, Motrin 600 and Vicodin 5/325 is the standard at this ER for every pain level. If you have a decent doctor who trusts you then you probably have that in your cabinet already. Heck, I have way stronger meds than that, but for my diagnosis I assumed I'd get something for being honest about my pain level of 6.5. I mean sure, most people are going to say 10, but I'll save that for a deep fryer spill burn or something. Anyone with severe kidney stone or migraine pain knows Advil and Vicodin isn't going to touch that kind of pain. Come on doc, you have my full health history, if I can't get a decent pain reliever from the ER then where should I go? Craigslist? 7-11? No wonder people are dying from bad opioids on the street, because doctors are being too stingy when people really need them!

Anyways, the nurses are kind, especially the X-ray people. Go at night and don't expect a lot in the way of pain relief. But they will fix your problem if it requires an RX.

Corey Engel
Corey Engel

1 out of 5 stars

posted 4 months ago

If I could rate them ZERO I would. I went there and was not treated or helped when I had my inguinal hernia. NOBODY HELPED ME! Didn’t talk to anyone they just told me to wait, they took down my info and I waited for 6 hours. Then they send me a $2000 bill!! It’s been 6 years and they are still harassing me about it! Worst hospital ever

Paula Bielby
Paula Bielby

1 out of 5 stars

posted 1 month ago

Awful experience at the emergency room!!! I went to Mercy because I had extreme pain in my Left Arm. Not only after 3 hours did I not have and relief from the pain, the staff was awful!! The PA was extremely rude and not knowledgeable. The Ultrasound tech was unprofessional and obviously didn’t trust or like the PA. He kept questioning me why I needed an ultrasound. Another tech saw that I had my arm raised (which I did because it was the best position for the pain) and he asked and continued to ask loudly in the waiting room, ‘what was wrong with me?’ Again so very strange and unprofessional. Waited over 5 hours and still no answers.

James Richey
James Richey

4 out of 5 stars

posted 5 months ago

Great Medical Professionals. Truly caring and sympathetic. Next to Cancer Blood place.