Mercy Hospital St Louis
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feedback about Mercy Hospital St Louis
My daughter was born here and honestly the nurses and care was great but the billing is a scam and purposely vague. We were charged $400 for a “psychiatric consultation” which pretty much summed up a random woman coming in at one point to ask my wife is she was alright and was out the door in five minutes. Mercy will lie and gouge you every chance they get.
Their billing is borderline criminal. I'm fortunate to have a good insurance plan through anthem, where they are willing to go to bat and help resolve the issues with billing. Check every bill against your insurance, because most likely, the hospital is trying to sly some additional money out of you.
Shame on them, and a shame for us all that they are taking over independent area hospitals.
I love this hospital. I go here everytime I need to I also had my son here 7 years ago and they were really great working with him and me Made sure I had everything and my Dr. Dr Mueller is absolutely fantastic . I love her and will always go to her for my female check ups
Care was great. Billing department and customer care doesn’t care! Worst experience ever, wont work with your insurance company. Insurance has declined my claims twice because Mercy won’t/can’t send in the correct paperwork. Will never have another kid here!
I am truly impressed with this hospital. The staff is very kind and professional at the Heart Hospital Adult ICU. The doctors seemed very receptive to the nurses, patients and family. And I could always talk to a doctor nearly right away if I needed too. And I can't say enough about the nurses. I'm a nurse myself and I was impressed with the organization, sympathy and kindness of every single nurse my grandma had. And the hospital is beautiful inside and out, the campus is very peaceful and well designed. I live several hours away and spend several days at a time at this hospital. They let me stay in the room with my grandma and it's nice walking around campus when you need to clear your head.
The only reason I gave them 4 starts instead of 5 is because the food is down right terrible.