Mercy Hospital St Louis

Care was great. Billing department and customer care doesn’t care! Worst experience ever, wont work with your insurance company. Insurance has declined my claims twice because Mercy won’t/can’t send in the correct paperwork. Will never have another kid here!

I am truly impressed with this hospital. The staff is very kind and professional at the Heart Hospital Adult ICU. The doctors seemed very receptive to the nurses, patients and family. And I could always talk to a doctor nearly right away if I needed too. And I can't say enough about the nurses. I'm a nurse myself and I was impressed with the organization, sympathy and kindness of every single nurse my grandma had. And the hospital is beautiful inside and out, the campus is very peaceful and well designed. I live several hours away and spend several days at a time at this hospital. They let me stay in the room with my grandma and it's nice walking around campus when you need to clear your head.
The only reason I gave them 4 starts instead of 5 is because the food is down right terrible.

I love this hospital. I go here everytime I need to I also had my son here 7 years ago and they were really great working with him and me Made sure I had everything and my Dr. Dr Mueller is absolutely fantastic . I love her and will always go to her for my female check uos

SCAM!! The pharamcy said that my insurance only covers name brand for my prescription so they were trying to make more money off me. I checked with insurance and that was not true at all! Stay away!

Good hospitality and easy way to Park but very tough time during peak hours.