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I had a Total Abdominal Hysterectomy/Hernia Repair done by two of the amazing doctors that saved my life and I would never ever forget them. Dr. Teresa Diaz Monte, MD and Dr. J Lawrence Fitzpatrick and your team I'm so forever Grateful!
I want to take time time out to say thank you to Officer Charles, officer Michael and Brandon. I had a flat tire and these guy's went above their call of duty to change my tire and when I asked if I could repay them Officer Charles replied " just help someone that is in need " . Mercy you guy's rock ! Thanks again fella's
Disgusting place to come for ER.they don’t care anything and so disrespect when ask a question.they called all the names who came after me and all l wanted to know that if they were gonna take care me or not that is it.they said depends with the conditions of people sounds like l was happy to be here.my condition is serious to me tho.very unequal treatment.
I delivered my third child here. I had a standard 2 night stay. I have very mixed reviews about this hospital. We arrived and I was 8-9 cm dilated. The front desk and lobby staff were amazing and helped us quickly. However when we got to labor and delivery registration, there did not seem to be a genuine concern for the every 1 minute contractions I was having. Finally a nurse came and got me, took me to triage. I had a quick exam, the doctors came in, the nurses came in...and realized we were ready to go. The nurse who was in charge of putting my IV in, was not in a rush, was trying to find a vein in the side of my arm under a black tattoo. I asked her what she was doing, and she looked at me crazy..fast forward she got offended when I told my partner, she had no clue what she was doing. So she stopped and put it in one of great veins that I clearly have in my arm. We move to delivery. Doctors were great and my labor and delivery nurses were great. They ruptured my water and 15 minutes later, delivery was over. A total of 45 minutes from arrival to delivery. We finally arrived to baby and mother unit around 6pm.
Ok, our first shift change: we had a RN who was just not concerned. My partner called on 3 different occasions for concerns, and she maybe came once after a hour of waiting. We sucked it up and just waited until 7am for everything we needed.
Issues: our bracelets were not scanned every time they removed the baby from the room.
Basic baby necessities were not on hand :petroleum jelly, pacifier, Etc.
We were told we could not take the infant shirts with us.. lol
Overnight care was not great.
Wendy, from lactation: there is always that one person who decides to say something about something at the end of your stay, that no-one else has said.
The only amenity offered was ice water, which we were told to get it ourself.
Was offered a guest tray of food, but was never delivered.
Student nurse was brought in while we were waiting for transport to do a 40 minute long exam.
Room was not swept cleaned.
Only consistent thing: the lady who delivered our meals was amazing. Shawnise, our overnight support on the second night was amazing. Jessica, our lactation support was great. Kayla our RN on our first day shift, did an amazing job. And the NP, Janice, were the best things, other than our beautiful baby, about this stay. Luckily, I personally did not have any ailments, no medications, no additional pains.
In comparison to Holy Cross Hosiptal, where I delivered my first two, I was not at all impressed with the overall hospital experience.
So, since so many people are so quick to point out fault or place blame, I would like to give some compliments. I needed to have unexpected gallbladder surgery on 2/25/19. My boss, Dr. Jeffrey Gaber, saw me, made a phone call and sent me to the ER at Mercy Medical Center. From the minute I arrived until my discharge on 2/26/19, everyone was awesome! Everyone couldn’t have been any nicer or more comforting. Shout out to my Attending Physician, Dr. Siamak Moayedi, who had a great bedside manner, quickly made the diagnosis, & made me feel reassured and at ease...to my surgeon, Dr. Nora Meenaghan, who I would recommend without hesitation. I immediately felt comfortable with her. She was extremely informative about the procedure and what to expect post-operatively, & made my husband and I have total faith in her... to my nurses on the 14th floor, Ericka and Seher, you were the best...and to Dave, a student nurse who took part in my post-op care, you’re going to be a great nurse! So, to Dr. Gaber, Dr. Moayedi, Dr. Meenaghan, and everyone at Mercy that took part in my care, thank you! All of you made this experience a very positive one-and you all kept me very calm which is a feat all by itself!!