Mercy Medical Center Mt Shasta

We went to the ER on October 20th for a fever my two year who had been running a high fever. I was a bit nervous bringing her to the ER with wait times etc. but we booked an apt online which made the apt go much faster. Dr Evans was extremely thorough and nice to our daughter went above and beyond what would have been expected from a doctor. The nurse was extremely helpful and explained everything each step of the way and was conscious that we had a two year old who was not feeling well and crying. She made sure we got out of there in time so we could get our prescription at Rite Aid on Sunday night before they closed. Overall I couldn’t of had a better experience and great job to Mt Shasta Mercy Medical Center ER.

Time after time after time the LAB and Medical Records departments have proven that they can't get it together to send my lab reports to the Doctor who ordered them. No number of written complaints has resulted in the return phone call I've requested. Not ever. I drive almost two hours for appointments with a specialist in Medford, time after time I have to wait while that Medical corporation tries to drag my lab results out of the Medical "non-profit" down the street from my house. Two stars is generous.

I took my wife on oct 14th for problems she was having we showed up at 10:30 am went thru some tests granted it was a busy day , but as my wife layed there waiting we had no idea who her nurse was and as she had ask for a blanket because she was cooled it never came and when we had asked for water all i heared was to tell my nurse my needs , I still had no Idea who my nurse was after the test came I,n the docter came in and explain what was going on he was great , and then after that we were egnored for two more hours and then by 3:they came in and took her blood presure and said it was real high and left after another 40 mininite I ask another employee what was going on and all he said was to be calm. I just wanted to know how much longer It might be ? weather I shoud go get something to eat or wait ,to take her home at this time I han,t eat for 24hrs waited another 30 min my wife got mad it was 400 pm by that time and she sayed take home worst hospital i,ve ever been in

Real talk some of the medical staff here are a bit rude. If you dont like the job maybe a career change need to happen. The housekeepers are awesome but the female nurses needs to learn from them. I'm only leaving a 3 out of 5 because there are some workers here that aren't b-words.

great work and very sincere people