Mercy Medical Center Redding

My recovery Nurse Sue was the meanest, rude, cruel, disrespectful, nurse I’ve ever had in my life. I had a Partial hysterectomy done and when I woke up it was very painful. She had laughed at me and told me,”I was crying like a baby.” She lifted my blankets up to check my catheter in front of everyone in the recovery room without closing the curtains. I was in so much pain. She had said some other things that were so humiliating. That woman shouldn’t be around patients. She was just awful. Other then that one person, my stay at this hospital was wonderful. I had great nurses. The food wasn’t very edible.

I went in to the emergency room, as I had been throwing up for 24 hours which lead to jaundice. In total before leaving I waited 5 hours without ever seeing a Doctor. The only staff I saw were a very rude CNA and a nurse, who ordered bloodwork. After hours of waiting and not seeing a Doctor I decided to leave. The bill came in the mail and ended up being over $4000 before insurance paid. I called to see if there was any way to lower my portion, as it is completely unaffordable even after insurance and Mercy being a preferred provider. All they offered me was a payment plan. This hospital is supposed to be nonprofit but I see now that is untrue. I will die before I return to Mercy Medical Center.

My dad was in a bad car accident that landed him in the ICU with brain bleeds. We went to the ICU and as he itched with glass still on him. The nurse told me she couldn't clean him til she had help to hold his head straight. I listened for almost 30 minutes as the nurses complained in the ICU. Before I went out and said something. Over an hour later they finally came in to clean my dads neck and face of the glass hes been itching over. They took the neck brace off and even though the nurse said she couldn't clean until someone was there to hold his head so he wouldn't move. The two nurses started scrubbing him down without anyone holding his head. They kept telling him to hold still so they could clean after he just came out of brain surgery. Mercy is one of the only emergency hospitals we have, but they are still horrible about patient care. The nurses rather complain about things then take care of patients. They are paid better then most to make sure we are comfortable after an emergency and all they do is complain and leave people in discomfort after a life changing event. Something needs to change!

I just left this hospital. I booked online ahead of time and got a nurse to call me, who told me not to wait. They kept in touch with me every step of the way, telling me what time I'd be seen and treated. I was lucky to be seen by Dr. Ikuta, one of the nicest doctors I've ever met, and I've met dozens. She kept checking in on me. At discharge, Dr. Ikuta herself brought us super delicious turkey sandwiches, puddings, drinks and an incredible peanut butter and jelly sandwich. Very impressed with their service, but above all, their kindness.

Wish I would have read the reviews before going here. As I was checking in I asked if there was a non emergency place I could go to for my for my finger as it was painful but def damaged. And they just said oh we will take care of u. FOR WARNING IS 1K just to be seen. With no services provided!!!! The nurse who looked at my finger. Never got her name. Was super rude. Looked at me like I was stupid and talked to me like i was dumb. And was super un helpful. All the reviews of how nasty the er nurses are. Are very accurate. Then as she tells me what "she thought" was wrong with my finger. After getting 1500 bill she said she would give me a split and I asked how much it would be? Being i cant even afford the 1500! She said she doesnt have a clue. I said I'll take a split if she can find out the cost. She said she wont do it! Loudly and walked away. Then I over heard her talking about me to other staff. I heard one gentleman seemed nice offered to make one up and give it to me. She said no dont do that screw him. I chose to go buy my own splint for 2 bucks at the store. Worst hospital visit I've had in ages. Think twice before going here as everyone is rude and non caring. They are way over paid. U would think getting paid 30+ dollars an hr u would he happy af to work and help people. This happened 10-18-19. She had glasses and pony tail. Blondish brown hair. She was a PA? I THINK I HEARD SOMEONE SAY. She did the initial exam of my finger