My daughter got really sick while we were in Durango the staff was very nice and helpful
Daniel J. Phillips
I would give Mercy six stars if I could.
I was admitted via the ER for a night of tests, observation, and treatment for heart issues exacerbated by elevation. From the very start to the very finish, every aspect of the extensive care I received was superlative. This includes the ER security guard, nurses, technicians, doctors, and chaplain. Their level of professionalism and care was exemplary.
Our vacation was scuttled by this health issue, but the level of care I received at Mercy was a bright point. Our heartfelt thanks to all the folks at Mercy. I can't commend it highly enough.
The only difficulty we had was with Billing, which seemed to strike the unlikely pose of not knowing what to do with out-of-network insurance instances — which, in a tourist town, they surely enounter many times every day. My wife had issues coordinating with them; we'll see how the follow-through goes. But as to the medical side, care was exemplary.
Well I can't say I had a wonderful time whole in the ER for obvious reasons but I can say that I didn't have to wait, the triage nurse was kind and attentive, and the nurses and doctors where all very nice and did there best to make me comfortable and get me better.
I hope you never need there service but if you do relax and know your in good hands.
The staff here helped save my life after I was struck from behind by a truck while walking! They all gave me hope and strength and were all very understanding and compassionate! I can honestly say without their help I wouldn't be walking and at home recovering with my kids!!! Amazing staff!!! Thank you all who helped!
I wish I could give them 10 stars. My husband was diagnosed with testicular cancer and they had him in with the urologist and under the knife within 4 days to remove the cancer. I can't thank this hospital enough.