Mercy Regional Medical Center
Are you a
current or past patient of Mercy Regional Medical Center?
We may have a special offer for you!
Need your medical
records from Mercy Regional Medical Center?
We can Help!
feedback about Mercy Regional Medical Center
Horrible ER nursing staff!! From the moment we checked in, they treated my husband like he was "overreacting". Like vomiting for 16 hours isn't painful. We had to request pain medicine multiple times but they treated him like he was a drug addict. The nurse was rude and had attitude when we had asked on an update on any medication. Never saw a doctor. They discharged him while he was still sick and charged him $300 for his copay (his copay is only $50). We ended up going to the Hospital in Farmington, NM to get better care.
I love this hospital! Amazing staff, care and scenery.
From Emergency check in to nursing staff, everyone was professional, courteous and caring. The care was organized and staff communicated down the line. Thank You!!
One thing that stinks about Durango is you don’t have a ton of options including health care. All the nurses with the exception of one ER nurse have been AMAZING. Also the office staff have been great as well. The pediatricians they keep on call are awful. I have dealt with several while dealing with my daughters cancer and find them completely inadequete. They are very judgemental and sit on very high horses. They do not listen and are not interested in making a patient or a parent a priority. They are blinded by their own egos. They may be qualified to give a vaccine or weigh a baby but that’s about it. I wouldn’t recommend going there if you can help It.
I was flown in into mercy yesterday morning for chest pain from Silverton 9/11/18 . As for the er staff they took great care of me getting stabilized, but once I was sent to the garden unit all bets were off. The nursing supervisor ( Karen) was without a doubt one of the most condescending and unhelpful nurses I’ve ever had the displeasure of being treated by, when they say nurses are supposed to be a patient advocate, obviously Karen must’ve skipped that semester at school, every time I try ask a question about my treatment or my health, I was made to feel like an imposition. If you can make it to another facility please try if it’s no threatening to your life I’d suggest another facility that’ll provide the services you need for better health. More importantly don’t let a nurse or other healthcare worker make you feel less than for wanting to know what’s wrong.