Mercy St Charles Hospital
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feedback about Mercy St Charles Hospital
waited all day for the lab to process a request for lab work. They were not able to find it - even after my doctor sent it seven times - every time we called the lab the number to check if the order was recieved our call was not picked up and eventually discconected.. if they cannot process something this simple I would be afraid to go there... I called my doctor and he was told the order had to go through admissions - What the hell kind of a screwed up process is that?? you would think they would have better organization then this. At least have a number were people can answer the phone to help correct the problem. I guess patents are not important to them.
I want to thank all the nurses in the emergency room who really helped my mom thank you to Lucas and every one on the second floor highly recommend this hospital the best care ever you have the best staff and very welcoming and just nice staff
I had my son here a year ago. I couldn't have asked for a better experience and a better doctor and nurses. They took such good care of me and my son. Thank you so much for making that special time of my life even more special!
Don’t go there if you have tattoos and live out of town because they will think you have a fake ID and treat you like an outcast.
Here’s the beginning, I went in there for my daughter, I couldn’t remember her dads birthday because we don’t talk anymore and so the nurse that was typing up my information on the rolling laptop Said oh we will just put a fake date in there and fix it later and I said hold on I can call him. So I call him, in the meantime she’s looking up peoples files under the name of my daughters dads name asking me if he lived on this street or that street or the other street. It pissed me off that she gave me someone else’s addresses to me and I asked her to wait I’m on the phone with her dad. She looked at me for the first time in ten minutes and I said hold on let me call him. My fiancé said. She’s calling him please wait! She said oh we can just go on ahead. Then I got upset because she didn’t give me time to call in a second. So I said can you wait a second. She said No! I then said you can’t wait a second? She said don’t talk to me like that! I said “you cannot even wait a minute while I call her dad for his birthday?” I then said 🛑 talking to me and let me call her dad! the nurse called security on me!!! CALLED SECURITY on me because I told her to Wait a minute while I call!!
I have no record
No Other things of violence
But I Get SECURITY called on me I’m 4 ft 11 inches 110 lbs and I then had a panic attack. Oh boy did this get worse!
They surrounded me after I told them I have anxiety. Refused to give me some space to breathe but remained yelling at me and remained too close for my comfort, my daughter was so scared she pissed her pants!!!
We will never return to that hospital again even if I’m dying I’ll drive back to my town on my last breath instead of heading there!!!
Slowest hospital I've ever been to. And also rude.