Mercy St Vincent Medical Center
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feedback about Mercy St Vincent Medical Center
When my daughter l was 3, she had chicken pox and had been puking for three days, I called the nurse line and they told be to take her to the ER. I called the ER first and explained the situation because I didn't want her to wait in the general waiting room and infect others. They told me that they can bring me to a different room to wait, so I brought her in. When I got there they refused to do that and wanted me to wait with others. While I was at desk explaining that she was contagious, she threw up on the floor. I let them know and asked if they had anything I could use to clean it up or cover it. She handed me a single tissue and told me to sit down. I stood there and said that it needed to be cleaned up before someone slipped on it and she kept telling me to sit down. So I did. 30 minutes later, a small child walked over and sat down in the middle of my contagious daughters puke puddle. I never went back to that hospital again.
My stepfather was in here and they were very good with him. The whole medical staff was extremely professional and competent. They explained what they were doing to help him in plain language, that made it easy to understand both for him and us. They made his stay easy.
Mom was in the cardiac care hospital. The case worker was very rude when we were arranging her discharge. She would not listen fully to our enquiry and cancelled her original destination...pretty much told Mom she was going to have to stay another night.
We finally got through to her what Mom wanted. No one in a hospital should be so disrespectful or rude to a patient or their family. Or make fun of them within their hearing.
I spent 2 days in patient in Car 2 after being transferred from Norwalk. The facility and staff were absolutely amazing! They really care about their patients and their family. I would recommend St. Vincent to anyone who needs tertiary care.
Went here a few months back to visit a loved one and the one nurse was very disrespectful and rude, her name was Jordan. She is in ICU. She made me feel very uncomfortable during my visit...I think they need to replace her, plus she shouldn't be working in that department if she can not have respect for others and their family/friends.