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We traveled two hours for same day/outpatient surgery this morning. We were asked to be here at 5:30 am. so we left at 3:30 this morning. It is now 3:25p.m. and waiting, still no surgery. This is ridiculous!!! I know some things can be unpredictable, but this needs to be address! Maybe I need to to bill the hospital, since I will not make it back to work at an appropriate hour!
My daughter was admitted for 2nd degree burns to her face. We had to stay for almost 3 days. The treatment staff in the burn clinic discharged my 3 year old daughter with her hair matted into the wounds and dressing that was surgically placed. They didn't have any lounge facilities to sit with a child. All of the lounges with reclining chairs don't allow children. They don't have any showers for exhausted parents, no way for exhausted parents to clean clothes. I asked the admin staff about renting accomodations for my family they told me they don't have anyway to help me. I had to live for almost 3 days out of my car, in a parking lot, with my 1 year old daughter. My daughter was moved to a room on our last day. No chairs for exhausted parents to sit in. TV didn't work. TV was even an old CRT television. Whens the last time anyone sold one of those? THE FOOD....oh my goodness. I cant express how terrible the food is. I will eat almost anything. My kids aren't picky and they wouldn't eat it. Just awful....whoever runs that hospital should resign or at the very least feel embarrassed. Then as we were leaving turns out the hospital DOES have a program to help parents acquire a room of some sort but, the staff wasn't aware of it. Then they tried to make me feel better by giving me gift cards for.....PIZZA! wow....lame. Buy my approval with pizza? Shameful.
My sister was admitted with sepsis 2 days ago. Staph oozing from her legs and from an old incision in her side. She has been vomiting and her sugar has been bottoming out. She has been on strong antibiotics by iv and can barely move. Has not been gotten up to walk yet and was told this evening she was being discharged! I don’t know how this hospital has received awards for care but they sure aren’t caring for her! If I knew where to report them, I would. I’m praying she will somehow get the care she needs!
I don't even want to give this place 1 star. It is 330 PM. My sister had scheduled surgery at 8 am to remove a golf ball sized cyst. She has not eaten or drank anything since midnight. They still have not began surgery. Her iv bag ran out, so we called the nurses, and they said they were on the way. They never showed up. I told them it was out too. Then the nurse comes in (after just being in 30 minutes ago) and she was like why didnt you tell us you were out of saline. Why did you turn the beeping off. To which my dad replied "it's been out over an hour and a half and beeped for 20 minutes and no one would come." I would not reccomend this place to anyone, even if you are close to death.
Update: its 5pm. No surgery yet. I have to go home without saying bye to my sister. Thanks for absolutely nothing. Get more surgeons or just shut down. 17 hours without food is absolutely unacceptable.
Surgery at 630. No food until tomorrow. She will be meal-less for over 30 hours. Plan a reasonable surgery schedule that way your patients wont suffer, and your hospital wont either
A friend of mine is here. When I looked at ratings I was worried about him coming. I have to say they have treated him wonderfully. Nurses are great, friendly, compassionate, and professional. Drs are great as well as physical therapist.