Merit Health River Oaks
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feedback about Merit Health River Oaks
Great hospital! This is my second stay here due to my pregnancies . The whole staff was so sweet to my husband and I. They go above and beyond to make sure mommy daddy and baby are comfy while they’re here. The food from the cafeteria is also good, they made sure my husband received lunch also while here in the suits. The nurses are so kind! Thank you again and again! The best place to have your baby or babies! Great job ladies!
Staff was excellent however account representatives obviously dont like their jobs because I've been on the phone waiting for 30 minutes for one to answer my call. Also the account department cant get it together either for when I signed in for surgery I signed for drafts to be taken out of my account, yet here I am trying to figure out why they are sending letter of action to be taken when last payment was debited June 5th. They need to get themselves on the same program.
My mom had major back surgery here & all the nurses we encountered was evil. Nurse Dorothy & Wendy were both very nasty to her. They always gave her smart remarks when she called for them. Wendy WOULD NOT help her in the bed nor would she bring her her lunch! I am so disappointed and I would not recommend a dog to be seen at this hospital!
Went to ER at 8 in the evening, we were discharged by 9:33. Excellent. Efficient.
I would give them a minus five if it were possible. I had the unfortunate to stay at their hospital. It was the worst place I have had to stay in my life. I am not now or ever been a danger to myself or anyone else. They kept me tied down to the bed by my hands and feet. I repeatedly told them to let me go. Did not matter. I tried be obnoxious and they said they were going to call the police. I told them I wanted them to because I knew that holding me against my will and tying me down was illegal. They lost all of my belongings that I had brought with me. My billfold, insurance cards, medicine, license, laptop, tablet, clothes, and eye glasses to name a few. I wouldn't take an animal there. Save your family from them and trust nothing they say or do. I ended in my local hospital when I returned home due to them making me so sick. It was so traumatic I refuse to go anywhere but home now. I have reached out to them and surprise they won't return my calls.