Meriter Hospital
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202 S PARK ST, MADISON, WI 53715 USA

Address

202 S PARK ST, MADISON, WI 53715 USA

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Phone

(608) 417-6000

Emergency service available

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Consumer feedback about Meriter Hospital

Kayla Thingvold
Kayla Thingvold

1 out of 5 stars

posted 2 weeks ago

I double checked with my insurance that they were covered before a Dr. appointment I was referred for and they are in network and covered, great. I then get a $500 bill for a facility fee on top of the $150 I (and my insurance) has already paid. My insurance doesn’t cover facility fees. I had to call 4 times to understand what this was. Nobody ever followed up with me and when I finally got a phone call they claim that it’s a legit charge and my insurance won’t cover it, which is hard for me to believe since they never returned my calls and the insurance stated that it’s likely that they charged it incorrectly. I don’t even know what a facility fee is and it makes no sense for me to be charged something that my insurance won’t pay for without being notified! I have one of the best insurance plans in country.
I would not recommend a facility that treats their patients like this.

Susan King
Susan King

1 out of 5 stars

posted 4 weeks ago

I was in the E.R. here on Friday and could not believe how long it took to get called back. Finally got taken back by a very uncaring nurse that told me to change into a gown then did not come back for what seemed like forever. From that point it took four hours of the most uncaring bunch of people to end up telling me my pain was not what I had thought it was and instead of trying to find out what it was the Dr. and I use that term loosely told me since he had no idea I should just go home and put a patch on it. Besides the staff being not what you expect the exam rooms are also not what you would expect or want to see in a hospital. The room was very dinghy. There was no sink for staff to wash their hands, and it looked like it had not been cleaned/sanitized in awhile. The bathrooms I went into were even worse. I find this totally unacceptable even potentially dangerous for a hospital as it is possible for bacteria to spread even in a clean hospital. I will never go back to this hospital again.

L L
L L

5 out of 5 stars

posted 1 month ago

From the ER to the inpatient units this is a wonderful hospital. My child was in the NICU for 2 months and received the most competent and compassionate care. I would not hesitate to take me children back there. I myself have been seen in the ER and was a patient in IMCU. Had some amazing nurses, pharmacists, medical imaging staff and doctors.

Alison Davitt
Alison Davitt

5 out of 5 stars

posted 2 months ago

I was visiting my daughter in Madison when out to dinner, I felt extremely ill. I was taken to Meriter by ambulance. The paramedics were very nice and efficient. Upon getting to the ER, I was taken right back and seen right away by the doctor on shift. The medical staff was caring, respectful, and efficient. All major medical events were ruled out with several tests and I was discharged within a reasonable amount of time considering all of the tests that were run. Doctor Sara Heiser and Nurse Abbey we’re both excellent and came in several times despite a full ER.

Greg Pithan
Greg Pithan

4 out of 5 stars

posted 2 months ago

I was a Trauma nurse coast to coast for over 12 years at multiple sites. I want to thank the ER staff for their high level of professionalism and great care.

Holly, Elisha, Cory, the registar, x ray tech ( sorry guys i forgot your names or missed them) and Scott were at their best. Even when I refused a test, due to questionable insurance, they made it their duty to try to persuade me to have the test done. Of course, they were ABSOLUTELY RIGHT to try and convince me to have it done. I would have done the same.

An extra special thank you to Cory for really doing an outstanding duty as an RN to be a patient advocate even when the patient is not right. Thanks buddy. Real stand out in patient care and really trying to get that x ray done.

Holly, you did and amazing job with the wound care and irrigation.

Elisha, great local. Really done well with minimal pain.

Scott, I know it's never easy when a patient refuses a treatment or a test, but thank you for respecting my decision. Takes an extra element of professionalism in your part.

Overall, good experience in a bad situation. They were quick and Profesional. I hadn't experienced that quick and professional treatment ever. Only reason for a 4 stars, there is always room for improvement. TV didn't work in the room....(ha ha Corey) and I wasn't pleased with the lack of treatment for future foreseeable pain and yes it cost me another doctors appointment which cost me a lot more. All though I understand with current policies.