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feedback about Meriter Hospital
I live in Madison, Wisconsin. I was brought into the E.R. for Mental Health Reasons. Me and the police officers waited TWO HOURS. I’m was dealing with suicidal thoughts and serious depression. Hospitals is not a SAFE HAVEN! If I was coming without the police and felt like how I was feeling. The outcome would’ve been different. MADISON needs a Roger Memorial.
Yesterday I had such high hopes of thinking it was finally going to be the end of a long road my dad has had with alcoholism as he was transferred to the er from tellurian detox center. Unfortunately, that is not even close to what I felt after leaving. I left feeling extremely disappointed and hopeless. I have never left a hospital, especially Meriter feeling like it was just a complete waste of time. A girl came who was with the new start program, which he has been to numerous times, and many different groups since before I was born and I am 30. I thought we would be discussing realistic lasting solutions, when all we ended up discussing was group therapy. I had stated my concerns with group therapy, being as my dad is 55 and has been an alcoholic for 35+ years and as we all know with substance abusers, history does repeat itself time and time again.I discussed residential treatment, she briefly talked about that and just basically swept it under the rug as if it weren’t really an option. My dad is someone who is waking up at 6 in the morning and has to drink alcohol to stay alive and not go into withdrawal and seizure. I can’t believe that group therapy was even an option? I am extremely confused as to why they would think that is a solution for him. Common sense should tell them to maybe get their head out of the clouds and realize this is a bigger issue that group therapy clearly is not going to tackle. My dad stated he wanted one on one therapy. The social worker said the wait list is about four months for a psychiatrist. So we circled back once again to group therapy. In which it was a Sunday so he was unable to contact those places until Monday. He was shaking, sweating, nose was running, face was swollen, hands were yellow, and using the bathroom about every half hour. Either the new start girl or the social worker stated he “looked pretty good” as far as withdrawing is going. I couldn’t believe that. I felt no one was truly educated on what a person who’s condition is severe as my dads needs. He was sent home with about four packets of information, not given any medication to subside the withdrawal or subside the alcohol use. A doctor never came into his room at all. We were there for 3 and a half hours to talk to two people. I really have lost faith in Meriter and the health care system as a whole. All in all this experience was a complete joke. They did not take the severity of his condition serious at all I felt. And he was just released home. In my opinion, they might as well just have gave him the bottle back right there in the hospital.
ICU unit is an awesome display of what an ICU should look like and be.
The nurses are what make the difference from what I have seen.
They seem to not only be top trained but also the most friendly and caring.
I used to think that the UW hospital was the star of Madison, but I truly believe that Meriter may be now.
Parking was a little tight but they do have great valet.
My father has been on the 600 floor for the past week and it has been nothing but a good experience. This is the first hospital that ever listened to our concerns and taken care of him as a whole. There was no "that's not what you are here for." They are treating everything exceptionally well. His wound care nurse (Marty) has been the answer to our prayers. He changed the whole game and no one has ever paid so much attention to our father and his care before. Every one of his nurses, aids and CNAs have been exceptional. If we have a concern, they deal with it. They don't wait for the next shift, they don't push it off. They call for help and get it done and its incredible. Even the cleaning ladies have been so nice, not only are his needs being met but they are making sure we (his children and wife) are comfortable as well. They are not discharging him early like most places do and Care Coordination is being wonderful in helping with discharge instructions and resources. I cannot say enough good things about this place. Thank you, Thank you, Thank you. You saved him.
Just left the ER with a suicidal patient. The social worker said this patient needed to be admitted and left to go call the home county regarding funding as there is no insurance coverage. They come back in the room and say “bad news, no funding, you can go home now.” That’s not how this works, the patient is suicidal, and here voluntarily, money or not treatment is required... “well we can call the police and have them 51-50.” That’s right, placed on a hold after the patient who is suicidal has already told you they have a fear of police... when the patient was again there voluntarily. There is absolutely zero way this patient should have been allowed to leave, funded or not, this is what you have community care and sliding scale programs for... thankfully it is also what you have liability insurance for because of this patient hurts themself while having received not even so much as a referral to a psychiatrist or an antidepressant prescription while at your hospital before being threatened with arrest you’re going to need it.
The patient was in no way violent or combative, simply suicidal and in need of admission, asking for help voluntarily.