Methodist Jennie Edmundson

Went there over the weekend for our daughter. Dr Castillo, nurse Tracy, CT and Imagaing all staff was awesome and helpful. Check in was slow and painful but well worth the wait as treatment and how they help our daughter was excellent. Thank you all!

On a recent visit to Iowa I experienced an emergency medical situation. I was taken to the ER at Jenny Edmonson hospital. The Doctors, nurses and staff were all very professional and concerned. After being admitted to the hospital I also received the very best care from the all involved in my treatment. I would highly recommend this hospital to anyone. I'm home now and doing better thanks to the care I received at Jenny Edmonson hospital. K Harris

Once my family left, they treated me like garbage! Blood pressure out of control, had to urinate, they made me wait for two hours before they came in, staff is way to rushed. Doctor said I had a stoke, and on my medical I cannot have CT SCAN DYE, yet they gave it to me anyway. the Nurses from other floors were sweet, but they to was treated bad by the ER STAFF. two of my heart leads came off my chest, the beeping went on for a hour and yet no one came in to see, yet they are responsible to watch your vitals from their stations. I said enough, than a bald headed bouncer like gut comes in and make me sign a paper that I want to leave because of the abuse, no one would help me get my street close back in, than he takes me out and leaves me. this hospital is a joke, and it really makes me wonder of some of the deaths are not cause by pure neglect. this is not the first time, but it will be the last time, I hope someone sues the pants off these jokers. there is a lot more to say, But I will leave it here. DO NOT TAKE YOUR LOVE ONES TO THIS PLACE!

Medical Records Department Positives: Single worker is thorough and complete when helping folks in the business office obtain their medical records. Negatives: Single worker In my case, someone with more complex needs was ahead of me in the office, there are no chairs in the business office to sit down while you wait. There were 3 other workers that were doing "other work" sitting at desks in the same office, however none offered to help. Someone came in behind me and evidently knew one of them and she was helped immediately, by passing me. Perhaps it's not "their job" to assist this one clerk, however the perception is awful. All my patience ran out when the client in front of me requested a custom letter (stating that hadn't received services, which the clerk stated clearly that if no record exists, it should be self-explanatory, but she graciously accommodated them). Finally, I should NEVER have to fill out my name, address, birthdate, at the TOP of a forms request! YOU HAVE THIS INFORMATION in multiple locations! I should simply need to sign and date and compare that info to my Driver License I had to provide! By the time you yellow highlight those areas, you could have filled it out, but, you shouldn't HAVE to, the form should merge with the patient record and fill it out! So, not a good experience, hire another clerk, the MRI is for a health issue that shouldn't include standing!

Excellent caregiver in the ER, Brittani the traveling nurse. She went way beyond her nursing ability and her humanitarianism was above board. I will defintely pay it forward. Thank you