Methodist Sugar Land Hospital
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feedback about Methodist Sugar Land Hospital
I had a great experience at this hospital! All the nurses, doctors, CRNAs took really good care of us and were very very polite! After the procedure was done, Sarah Rodgers from the finance/billing department answered every question I had about my bill with great knowledge and passion. She even showed me options I was not aware of. Simply lovely people!
Sick all week with abdominal pain, vomiting, and dark stool. Yesterday I left work in downtown Houston to see my primary doctor in Sugar Land. He insisted I go to ER. Walked in Methodist Sugar Land at 10:30 am felt I would be seen soon; 4 people total in ER waiting area I made 5. The nurse took my blood pressure and temperature. I sat there for 2 1/2 hours waiting to be seen. I approached the male nurse who checked me in to find out the why was the wait so long, that now 24 people were waiting to be seen. I told him to check me out I was leaving. He replied, "No problem, see how fast we move to do that." CRYING and in PAIN, I drove to Memorial Hermann their ER triage began helping me 10 minutes of my arrival.
I had my mammogram and dexa scan done at this hospital and they forgot to send the result of one of my examinations to my doctor despite the fact that they had already filed the claims and settled with my insurance. I guess filing the claims to get their money is more important than sending the patient's result to the doctor!! People in this department did not do their job properly and I had to remind them to do their job right! Poor customer service and the center of care is on getting the money before sending the results!! This is Methodist Sugar Land's operation!!!
I had a baby there two weeks ago, I was very happy, comfortable and well taken care of.
The staff went above and beyond to make sure I was comfortable. It's so clean, everybody is so nice and Even the hospital food was great. I'm very satisfied!
I had a hip replacement, June 5, 2018. The doctors, nurses, and staff have been the best in my book. Explained with detail what I will be going through with my procedure, medication, and physical therapy.
I was very impressed with all that Methodist Hospital Sugar Land offered to help me to know that I would be taken care of...
Thank you to all, I am walking, pain free, and I have been given a new leaf in life to enjoy it all...