Methodist West Houston Hospital

Address

18500 KATY FREEWAY, HOUSTON, TX 77094 USA

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Phone

(832) 522-1000
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18500 KATY FREEWAY, HOUSTON, TX 77094 USA

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Consumer feedback about Methodist West Houston Hospital

Houston Methodist West Hospital
Reviewed from Google

3.3 out of 5 stars

kidd_savage 23
kidd_savage 23

1 out of 5 stars

posted 5 days ago

My mom and I were waiting on her to be seen in the emergency room we got her @ 11:54pm and I have the time stamps to prove it and it is now 12:54am and she still hasn’t been seen yet... I kept going up to the desk and telling them that she couldn’t move and they keep saying” she’s already been seen by the nurse she’ll just have to wait.” I call my grandmother who’s also a RN and she told me that that’s not right... we got her in the bed @ 1:11 am mind you that I’m a high school student which means I have school tomorrow

Rose Galdamez
Rose Galdamez

5 out of 5 stars

posted 1 month ago

I love this place especially because they see how tired I can be they offer me strong coffee so I can keep my eyes open when it’s time to hit the road!!!! Once I get the nurses name I will come back and tell her thank you!!!!!! I had to come in with my little girl then a week later with my little boy!! She was a great help I would never forget how she offered me the cup of coffee thank God for a caring nurse I made it home safe with my baby cause I was so tired TEAM NO SLEEP THANKS TOO MY BABIES !!! Great staff!!!

amber Ashford
amber Ashford

1 out of 5 stars

posted 1 week ago

Always the worst! Never clear on answering my concerns. Just told they cant do anything cause its just no an emergency to them, yet did as little as they could to make sure there was not an major issue. Nurse practitioner had no F to give and basically rushed me at the door. In lots of pain and tried to make me pay an insane amount for extra strength Tylenol. I understand the epidemic but there was clearly an issue. This place just never has any F about anything. I have had children here and also have had family in and out of this place and the results are the same! Never help find an answer. So if you have money your super lucky cause thats the only way you get results around that place!!! Our healthcare system sucks so bad!!!!!!

Susie Kaylor
Susie Kaylor

5 out of 5 stars

posted 4 months ago

Every visit has always gone beautifully - the staff is superb. Specifically, speaking of radiology, MRI, CT, OP GI tests and mammography personnel. The volunteers are wonderful, and every stop, from start to finish, was efficient, professional and respectful. Employees at sign-in were also exceptional. Have never had a glitch or problem - this is what I consider to be the perfect hospital!

Cesar Ramirez
Cesar Ramirez

5 out of 5 stars

posted 2 months ago

Fast and courteous
My wife need to get her appendix remove
Not wait time is was during tax free weekend so it might explain the empty ER
seen to a room had the MIR scan and given the result in good time
Showed to our private room and inform about the surgery tomorrow morning
Quick 1 hour surgery and released later that day
Great staff great doctor and great time management

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