Metro Health Hospital
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5900 BYRON CENTER AVENUE, SW, WYOMING, MI 49519 USA

Address

5900 BYRON CENTER AVENUE, SW, WYOMING, MI 49519 USA

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Phone

(616) 252-7200

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Consumer feedback about Metro Health Hospital

Metro Health Hospital
Reviewed from Google

2.7 out of 5 stars

Bug Smith
Bug Smith

1 out of 5 stars

posted 3 days ago

My mom died because they refuse to transfer her to another hospital. She came in with blood clots and they said she would be fine. My mom worked in a pharmacy for five years and knew they planned to kill her. We beg and pleaded with them to transfer her to St Mary but they refused. We buried our mother on June 8th. My mother met Roseanne Barr and one of the last things my mom said was they should leave Roseanne alone and go after these people. I'm Black and even through both my parents were proud Black people, my mother was amazed at how much plastic surgery Roseanne let a Black doctor perform on her. My mother and Roseanne Barr had the same doctor and my mother wouldn't let any doctor, even a Black doctor do that much cutting into her. These people are more racist than Roseanne Barr because Roseanne would hire a Black doctor and Metro Health will not. If you ask for a transfer and they refuse get your loved ones out of there. My mom didn't want to die at that hospital and she would still be alive if she went to Spectrum. These people are the Klan and if your Black stay away from them.

J C
J C

1 out of 5 stars

posted 1 month ago

Very sad to leave such a poor review but I must be honest and upfront with how poorly we were treated at this facility for emergency care. The night time shift employees are FAR beyond rude and impersonal- very condescending and snooty to boot! I could not believe how uncomfortable I felt the whole time I was there and others as well. I also noticed a big lack of actual patient care initiative by said “highly qualified and skilled” nurses and doctors. I would STAY AWAY from this facility if able- choose another place for yourself or loved ones to receive care. **If any staff are reading this: I pray you find peace and God- treat others the way you yourself would want to be treated- and know that times of emergency people do need a bit of a pat on the back and more of an uplifting spirit. Choose another field of work if your not capable of having decent people skills and cordial and friendly human interactions.**

Diana Troms
Diana Troms

1 out of 5 stars

posted 6 days ago

The "RN case workers" and the "social workers" are the absolutle worst part of this hospital. When they drop the ball and forget to communicate, it's your fault. It seems like clock work that once Thursday or Friday comes around they get antsy about discharging everyone and trying to clear the floor of patients. The RN case worker (specifically on the 6th floor) is one of the rudest people I have ever encountered and this makes the 2nd time in a year that we have had such an encounter with her. If you dislike your job that much, why do you work there. She is rude, dismissive and quick to push you out the door. She also likes to bully you with the idea that your insurance may not cover anything if you stay even one more hour than she would like you to. Just stay away from this hospital if you are over 45 or have continuous health issues.

Tara A
Tara A

1 out of 5 stars

posted 2 weeks ago

Came in vomiting blood and with several pulmonary emboli in my lungs (was having chest pains and difficulty breathing associated with that as well). Dr Marc Afman was incredibly condescending and unprofessional. Zero care or compassion, and a humongous God complex. It’s a wonder his head fit through the door. I vomited blood right in front of one of the nurses, but since my hemoglobin wasn’t at a “critical” level yet, he actually sent me home after doing NOTHING to help. My fiancé told them that IV Benadryl helps my nausea tremendously (I’m allergic to all other anti-emetics, so it’s basically one of my very few options). He refused to give me any because he said there was a nationwide shortage and they only had one vial in the entire hospital and he was going to save it for someone with an allergic reaction (basically he wasn’t going to “waste it” on me). I find that story incredibly unbelievable being that I was just in Zeeland hospital a few days prior, where they found all the embolisms, and they were giving me Benadryl every 6 hours to control my nausea. Why would one (very small) hospital have plenty of it, and an even bigger hospital only have one vial?! Nice try Afman, but I’m not a moron. So when he refused to give me that, my fiancé told them (I was too busy puking blood to say anything) that the only other thing that they’ve tried that has helped is IV Ativan. Mind you, I have a port in my chest because I have several chronic illnesses/issues that require IV access, blood draws, and home IV meds. So I have it accessed currently so I can give myself those meds. He claimed that if they gave me Ativan, they’d have to de-access my port. Ummmm...what?? That makes no sense and he gave us no good explanation for his reasoning. There’s so much more I want to say, about this visit and past visits (not sure why I even went back there after my last horrid experience), but it would likely turn into a novel and I just don’t have the energy for that now. Saw my family dr today and found out my hemoglobin dropped drastically. He wanted me to be re-admitted to the hospital, but I begged and pleaded to try anything and everything else we could before doing that. So now I have to go get iron and fluid infusions daily until my hemoglobin starts to recover (IF it starts to recover). And I’m on a new home IV nausea Med. His biggest concern is me keeping my blood thinners down, to get rid of all the potentially fatal clots my body is producing. Afman couldn’t care less whether I was able to keep it down or not. Not to get too graphic, but let’s just say I wore myself out so badly from vomiting, that I fell asleep with my head hanging over the bucket. I spent 2.5 hours at my awesome family doctors office today (Timothy Childers - he’s AMAZING!) while he put a plan in place to get me feeling better and healthy again. Thank God for him because had I just went home, I could’ve easily died from the clots OR from bleeding out. Again, Afman could NOT have cared less. I have a past, but I’ve been in recovery for three years now. Still, to Afman and the rest of the metro staff, I’m just another junkie. Not worth their time or resources. I hope none of them have to experience any sort of addiction themselves or with someone close to them. It’s a sort of Hell that I’d never wish on anyone. But it would be nice if doctors still took their hipocratic oaths seriously, because Afman did absolutely NOTHING to help me, and instead, put me right directly in harms way. Hope he sees this and hope he can figure out how to be a bit (actually, a LOT) more humble as well as caring and compassionate, one of these days!! Until then, go ANYWHERE but Metro if Marc Afman is working!!

Karen S
Karen S

1 out of 5 stars

posted 1 month ago

Do not bring your loved one to this hospital. 1. The place as a whole is very unorganized and unprofessional. 2. Most of the staff are very rude – to both the patient and family members. 3. Most of the staff seem to be very lazy and uneducated. 4. Members of the neuro team/staff are arrogant, belittle the patient and are complete jerks. 5. Terrible communication – not only on overall care plan/next steps but also did not notify family members when an emergency situation arose during the night;