Metrowest Medical Center
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feedback about Metrowest Medical Center
I have came here many times for the last 20 years due to personal stuff. I was even born here. Great people great doctors. I get most of my exams done here at the heart center which is also very accommodating. 5 stars for me
Friendly staff. Great local community hospital. Good for smaller assistance. Not a trauma or specialist care center.
I was admitted thru the ER on 2/16/18. I spent the next 21 days here.
I can't say enough about the nurses, their care and dedication went way above and beyond the call of duty. While I can't remember all of their names, there are a few I would like to name here. Tara, Annie, Sasha, Hala
I can never thank you enough. Also Rachel and the surgical Team, you guys are the best, Thank you. Dr. Andy Lee, you rock. Thank you
Don't go there for Day Surgery unless you are planning on paying your co-insurance up front. They gave us an estimate, told us no surgery if we didn't pay, and then after we got the explanation of benefits they charged us double what we owed and won't give us a refund until the insurance company pays.
Worst administrative staff ever. Don't bother to call - you won't get a human being on the phone. Trying to resolve multiple billing issues - like the fact they are using an address for me that I HAVEN'T LIVED AT IN OVER A DECADE - and they are all but blaming me, like I was supposed to jump over the counter and make sure the person checking me in actually compared the correct address on my license with the incorrect one in their files. They asked, 'has your address changed?' well no, I've lived at my current one for over 10 years, so why would I ever suspect the one they had was wrong, especially since I had NEVER been there before? I would rather drop dead outside the emergency room door than step foot in this hospital ever again. They're all bad but this one takes it to a new level.