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feedback about Middlesex Hospital
Much better than the new haven hospitals. Emergency room wait time is significantly less. Staff if friendly and helpful. Maternity unit is great. Parking is easy. Cafeteria is better than expected.
They used to be higher on my list. They were great when our daughter was born. However, totally misdiagnosed my wife's issue on a holiday and did what he could to get us out of there as quickly as possible. Also, the doctor did not take accurate notes reflecting our repeated comments about the severity and unusual nature of her ailments. A $10 blood test would have saved us thousands in later medical bills and would have gotten her the treatment she needed immediately instead of putting her through hell. And thanks to the inaccurate notes from the doctor, we have no legal recourse. I hope our issue is an anomaly, but you'll find me dead before you find me in their emergency room after that experience.
Majority of my stay in the maternity unit was fine. Not spectacular but not horrible. However, an overnight nurse that I encountered in the “special care” nursery was rude, hostile and nasty to both my husband and I. I felt like I had to walk on eggshells while caring for my sick newborn. This woman made an already overwhelming, emotional experience 10 x more intense. When I asked the other, nicer, nurses about this particular woman, I was advised that she’s known for her attitude and nasty demeanor.
I can only hope that other parents don’t share our experience and can enjoy their maternity stay, unlike I did.
Always have your best interest.
I completely understand that the nurses need to come in and check on you. And this is not the place to ever really get rest. But I think it is absolutely uncalled for, rude, and extremely disrespectful to walk into somebody's room while they're sleeping and start banging things around and start cleaning my room like nobody was there's. As if I don't already have enough people walking into my room to wake me up, to stick me with needles, to make me take medicine, to take vitals on me, just to ask me if I needed anything, to come by and take my trash, to stock the room. I DEFINITELY do not need the janitorial staff walking into my room while I'm sleeping, very sick in pain, disregards the paitent and continue to do whatever they feel like doing. When you see somebody sleeping you should walk away close the door lightly NOT SLAM IT. and maybe try to clean their room another time. I don't need my floor mopped and the walls wipe down while I'm in my room. You can clean my room when I leave. It's very disrespectful I wouldn't walk in to someone's room in my house that was sleeping and start cleaning and banging things around let alone a very sick patient in pain in the hospital. And after She Bangs her cart into the wall and woke me when I just fell asleep for the first time in 11 hours. As I sat up waved to her to please no thank you I don't want my room cleaned she argue with me louadly about it. "What you don't want your room cleaned." I say no thank you. she started to say something else again and I just talked to her I said please close the door. And she slammed it. I've been here 3 days why is it so important to clean my room right this very moment while I'm sleeping.