Milford Hospital, Inc
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Address

300 SEASIDE AVENUE, MILFORD, CT 6460 USA

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Phone

(203) 876-4000

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Consumer feedback about Milford Hospital, Inc

Milford Hospital
Reviewed from Google

2.5 out of 5 stars

M. Wiseman
M. Wiseman

1 out of 5 stars

posted 6 days ago

So here’s the full story of the Milford, CT ER room experience:

We got into Milford late Friday night. Not having had a shower (the campground was a bit too icky) and being stressed from a looooooong day, I got into the shower at the Red Roof In (also in Milford). I started lathering up with soap and picked up a foot to place it on the edge of the tub to scrup my foot and leg (bending over far is hard becuase I do, in fact, have spinal stenosis and bending is hard).

The soapy water made the tub surface SUPER slick, my feet went out from under me and I crashed heavily in the tub. My travel buddy hollered from the room, “Marti!! Are you alright??” I could tell I hadn’t broken anything so I replied, “Yes, I’m fine.”

The I realized that I had badly sliced open my foot (between big toe and the next toe) on the metal drain plug and that’s where all of hte blood was coming from. I didn’t know what to do, so I just stood there....worrying a bit about how much blood I was losing.

THen....it stopped. Like a faucet shut off. THE most bizarre thing.

So I gingerly stepped out of hte shower and wrapped my foot in a washcloth. I was sure it would immediately be soaked with blood, but....not even one drop. So I figured I was okay. And then the pain hit.

I put my pj’s on and went into our room and sat on a chair. Knowing that Mary had experience with wounds, I asked her to take a look at my toe.

She did and immediately said, “You need stitches.”

I called down to the front desk to let them know what had happened and so that they would have a record of my fall. THe night manager said simply, “I’ll report it to the mornign manager.”

After a few minutes of chatting about whether I should go to an ER then or wait until morning or just wait and see how my foot was, I made the decision to go that night.

I called the front desk to ask for the address of the closest emergency room. He gave me the address.

Mary wanted to drive me, but I didn’t want to leave the dogs in the car and, frankly, I knew she needed sleep as much as I did!! I knew I’d be less stressed if I knew she was in the hotel with the three dogs (her Caillaigh, my Callie, and Ziva), so I insisted that I just drive myself.

Got to the ER and they were kind and welcoming. THe PA was very nice and since my way of dealing with my own injuries is to make jokes, we bantered back and forth about how their standard protocol for injured toes is amputation at the hip but he said he’d make an exception in my case.

And then the intake questions. I’ve never been to an ER before, so I had no idea what to expect. I reported my broken arm but no other medical history. WHen he asked about meds, I was taken by surprise, because I don’t think of myself as having medical problems. Hence, my hesitation as I had to really think about what meds I take.

And that’s when everything changed.

No more smiles and bantering. The ER doctor was very good, but also very brusque (I attribute that to just being his style). At one point, still trying to kid around, I made a joke and he replied, “you should thank me for being honest.” I had no idea what that was about but in hindsight, kind of wonder if it was a jab.

I asked him how deep the cut was and he just said, “Deep.”

Several incredibly painful shots of novacaine and three stiches between my toes later, he was done.

And then he left and for about maybe 20-30 minutes, i lay there shivering.

When the PA came back, no more friendliness, no blanket when I asked for one (just the question, “You’re cold?”). No prescription for an antibiotic, although they’d asked me early on if I could go to a Walgreens in town to fill a script.

I left feeling confused, hurt, and then ANGRY.

It was one of the most bizarre experiences I’ve ever had and I ABSOLUTELY felt like I was being viewed as making things up....both to create a reportable injury and then (from the hosptial), as a liar.

My faith hospitals is badly shaken.

Dan Pesce
Dan Pesce

1 out of 5 stars

posted 4 months ago

Absolutely the worst experience I have had. Took 3 hours just to be seen. After seeing doctor for 2 minutes didn't see him or nurse for 4 hours. They took test and didn't have the decency to give the results as they came. Every hour I ask and they said not much longer. Finally started getting mean and cursing at them for being so inconsiderate. 7 hours of nothing is ridiculous. DO NOT !!! I SAY DO NOT GO THERE!!! And after all that time they said to see to see a specialist cause they don't know what it is. Only give 1 star so I can give review. They deserve 0

Kathy Brundidge
Kathy Brundidge

5 out of 5 stars

posted 2 months ago

The pain started Saturday night, I was in Milford ER Sunday morning. We got right into Triage, didn't even sit in the waiting room one second! The whole experience was a whirlwind, my husband and I were in there for about 90 minutes tops. Great doctor, great nurse, got my problem taken care of quickly.

Paul Dockter
Paul Dockter

5 out of 5 stars

posted 6 months ago

Not sure how anyone could give them less then five stars after my experience. I should say I had a total hip replacement, scheduled in advance by one of the highest rated joint doctors in the country. This hospital has finished multiple time as being in the top 4% for this type of procedure and my doctor, Dr. Irving rates in the top 1%. The care I had here was the finest I have ever received at a hospital. In a day and age where many hospital look at you as a number and income, never once did I feel that way. Rather the opposite was felt, the nurses where concerned and incredible helpful, answering all sorts of questions and offering good advice. If you need orthopedics/ joint I'm guessing you be very hard pressed to find a better hospital possible in the world. Read the doctors ratings and the ratings from their peers, it's a big deal having this kind of procedure done, I did a lot of research and feel it paid off handsomely.

Lesley Sareen
Lesley Sareen

1 out of 5 stars

posted 4 months ago

I don't recommend Milford Hospital at all. I had minor surgery and was infected by MRSA while under their care. The staff was kind and attentive but, to add insult to injury received a bill after being released. Went round and round with the billing department and then eventually ended up talking to a VP who accused me of not understanding my test results after speaking to my primary and a specialist who made it clear it was hospital ONLY acquired. Well it's 2 years later never saw another bill after that conversation but just got a notice they handed it over to collection.