Miller Children's Hospital
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feedback about Miller Children's Hospital
Terrible Hospital always a problem!!! Only person worth going there to see is Dr. Steinmetz if it wasn't for him I would have been done with this hospital! Nurse told me transportation will be available shortly waited 6 1/2 hrs for them to say your transportation was not approved! Gave me 2 tokens which didn't even cover the train fare! I live 2 hrs away Asked them 10 times about transportation oh yes it's approved well that was BS...left me to get home with a 4 year old who had a mild surgery had to carry her out plus her car seat wheelchair and diaper bag!
Worst service ever. The emergency room needs help. Telling somebody to nurse their child in the bathroom or telling me to wait until I get called and there was only two people ahead of me. After numerous people being called and I was yet to be called they pretty much told me my 10 month old wasnt a priority as he is sitting in the lobby hacking up a lung.
Security makes it harder than it needs to be. A security had our visitors walk to the other side of the hospital to check in when from our understanding we were allowed to enter and exit there. He told me to "educate my people" next time they came to visit. For parking I had to make a run to the store and the nurse said I didn't have to pay since I was the husband. To just say the room number I was in. At the exit the security says I couldn't leave till I paid, so I called the department my wife was in and was allowed to leave after that. Also the day we were getting discharged I went down to the car to leave some bags and was not allowed to go back up the same entrance I had to walk all the way around to the other side of the hospital. All I was trying to do was make things easier for when we left but security seemed to find excuses to make things more difficuilt. Security made it an awful experience.
If i could give them a 0 star i would. My daughter got refer here by her pediatrician, I've been making numerous phone calls and left 5 voice message, no one even bother to return my call. Also they treat customers differenly by what kind of insurance they have. (Well if you have medical, better to look for other hospital right now since Miller's children would not even give you a chance to see the doctor)
I sometimes have problems there, but I still love this hospital.