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feedback about Miriam Hospital
In short words: I am alive and so thankful for the skill of the cardiac staff and cannot say enough about how wonderful the nursing crew were throughout my unexpected stay... Additionally, it is a clean, organized and well maintained hospital.
If I could give no stars I absolutely would. Why if someone tells medical staff about taking the wrong medication and also taking too much of the medication thinking it was something else not be seen right away knowing that the medication taken causes seizures in high doses. Took over 3 hours to be put in a room and have my girlfriend put on a heart rate monitor. Meanwhile the whole time waiting, she was constantly having chest pains and hallucinating as well. While in the waiting room me and my girlfriend along with another patient witnessed a nurse wheel out a patient that had clearly just suffered from a stroke/heart attack. Drooling at the mouth still shaking, long story short, the nurse dropped the patient off in the waiting room and instructed him to walk himself out the door once his cab had arrived, who couldn't even stand up nevermind walk by himself. I am just completely disgusted with the service here and having witnessed that incident with the nurse and patient I will definitely make sure that more than just a simple review be made about this ordeal. Its very saddening to see that this is what our trusted help has come to. All I pictured was me being in that mans shoes that had suffered from a seizure or stroke and then falling on the property and being a liability.. Very poor management and I wish I had said something to the woman that had brought the patient to the main lobby to begin with.. Very disgusted never coming to Miriam hospital ever again.
All of the staff of 3 north were exceptional. I couldn’t have asked for a nicer and more more educated and compassionate group of professionals. This goes from house keeping that greet.you every morning with a big smile and HELLO. And have a good evening at the end of her day. To the nutrition Department always making sure you get food that you like and will eat.
Then there are all the Nursing staff, CNA’s have to get their Kudos also , encouraging you to do your best and even if I was having a down day an thinking not doing very well. They gave me the shot in the arm I needed to keep me going.
I also have to mention the staff on 3 North Pod 3, I was 3 NORTH POD 1. I was always given my daily walks around the WHOLE unit circle, I did them every day and I had checks to check off. POD 3 was always encouraging me also. That made me feel good also. The Surgical Residents helped in that exercise too.
THANK YOU AND BLESSINGS TO ALL
Trish Blake 3N03. D/C 9-10-18.
The wait is higher , however the wait is based on emergency. The care from triage to the dr and to the lab test was super good. People did take care well of me and professional. They handle 100’s of patients in the ER and kept their attitude positive and high.
An RN named Jilian was very sarcastic and extremely rude about my name being changed in the system. I am divorced. I showed her my ID and asked why she didn't use the name on my ID. She went in on me saying that she knew how to enter it into the system. I stayed calm and friendly but she continued to talk down to me. This all resulted in the name being changed after her talking down to me. Not pleased with how i was talked to and I'm now already not confident about waiting and going in and I'm in a lot of pain...
I worry that if these kind of staff treat people like this in passing how was my grandmother treated as a dying patient here. It makes me sad to think she may not have been treated well.