Mitchell County Regional Health

Very Nice Clinic and Emergency Department, I went there before the new look (Remodel) And after a previous remodel they were able to assist me and my mom after a automobile accident. The Only negitive thing I have to say about the ED is that there is now a long hallway to the entrance to the ED Nurses desk, needless to say, They are moving into the 21st century with new space(s) desk(s) and new doctor(s) and nurse(s) all new staff, New paint, carpet, Doors, Elevator(s) to new clinic area(s) and also a new 2nd floor clinic area(s). Can't wait until they are done in '19. All they have left to do is Add the Clinic entrance and move things around.

Let me first say that I LOVE Dr. Haganman and I will never change doctors, he's been my doctor for almost 23 years. BUT yesterday, 4/5/18, I had an appointment, or so I thought, for a routine annual physical. My appointment was originally scheduled for Tuesday, 4/3/18 but I called on 4/2/18 to reschedule for Thursday because of the incoming snow storm. I get to the office around 4:30 (4/5) since my appt was at 4:40 to check in because I knew that I would need to fill out some new papers, but THEY NEVER RESCHEDULED MY APPOINTMENT. So needless to say, I drove 40 minutes from Mason City to Osage for nothing. The one lady was going to try to double book, so great on her part, but the other lady behind the desk was rude and short with me. I asked if I could see someone else and like a snap of the finger "no body else is here". Are you only refusing because it was almost 5 o'clock? It was crucial for me to get in because I need a prescription refilled. Luckily, I was able to talk to Dr. Haganman's nurse to get it refilled...for now. But now, I have to drive another 40 minutes on a different day and LEAVE work early....again.

Outstanding staff, kind, helpful, professional.

Mitchell County Hospital is the best!!! Dr. Hagaman is the best!!! You go to the ER here you are in and out within no time and the best part is they resolve your health issues!! Unlike Mason City!! It's worth the drive!!!!

Although a trip to the er is never an enjoyable experience, this one was the best ever under the circumstances. I recently moved closer to osage then to mason city, and after the poor quality of care in mason I thought I'd give this hospital a try... great call. The staff was professional and courteous above and beyond normal medical staff. What would have taken hours in mason took minutes, and I actually feel better. I will be returning to them for all my health care needs.