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feedback about Monroe Hospital
Went to their emergency room twice. Was grossly misdiagnosed twice. Both times they put narcotics in my IV and sent me home. The second time I insisted on physical examination since I was numb from the low back down. Doctor was extremely uncomfortable doing below the waist examination. Third time I went to IU Health was diagnosed accurately within half an hour and ended up being admitted immediately with spinal chord injuries. STILL trying to pay my bill for Monroe, as there is only ONE person in billing. That's it... one person. No online bill pay. Terrible business structure. Maybe it's good for drug seekers, but terrifying if you need actual treatment.
This is a fantastic hospital. I come to get my blood drawn every once and awhile, and the staff does a great job to make you feel welcome and comfortable. I also come in to get ultrasounds for a condition I have, and they also do an excellent job with this as well. The wait is never too long.
If I could give 0 stars I would! Worst hospital around! I seriously don't even know how they stay open... The nurses are very rude, they never know what is going on with the patient, never enough staff and on top of that as if it wasn't enough they sit out in the hallway and talk bad about the patients for all to hear! They gave my family member medicine that she was allergic too (which was clearly stated on her chart) which put her in ICU! Do not go here!
Took my wife in for a really bad migraine headache, the doctor asked a round of questions, the doctor did a two second exam consisting of squeeze my fingers and raise your legs, listened to her breathe and then went back to his desk, the nurse came back with a shot of something that she couldn’t have because of other health related issues, so she went back and told the doctor and he came back in and said well there is not much we can do for you because your blood pressure is kinda low, so he said let me think a min and left, the nurse then came back with an iv and began running that, about 30 min later she came back and checked her blood pressure and it has came up so she went and told the doctor and she came back with a small dose of Benadryl,,,, I couldn’t believe what I heard, you go to the ER because your hurting and in tears and have been for days and they give you Benadryl. WOW!!!!! Monroe hospital use to be a really good place to go because they were better than Bloomington hospital and quicker, and you could get help. NOT SO MUCH ANYMORE, I wish they would get doctors that truly want to help people and care, not just be there to get a paycheck and push you out the door.
I have waited over 4 months to write this review to be sure that I was not writing in the heat of the moment or as a result of emotional and physical exhaustion. I want to be fair but honest.
I've had a number of experiences with Monroe Hospital over the years and have gone there when I wanted to be seen quickly in the ER. In the past, I've always been treated with respect and care. I especially don't want those who are seeking care at this facility to be fearful of being there; however, I think it is also important for people to know that there is a risk of unfounded attacks on family members, a CEO who will not interact with patients and their families nor lend her support or compassion, and one nurse, at least, who violates patient trust (and potentially HIPA) and who administers drugs against patient's wishes. This is what my family and I endured while my husband was a patient at Monroe Hospital. Because of this experience, I will never, ever set foot on the grounds of this place again because I can't trust that I or my loved ones will be treated with respect and dignity.
We are still dealing with the emotional fallout from this experience. Never once has anyone from the hospital followed up with us to see how we were doing. I never before feared being a patient in a hospital; I do now as a result of what happened during my husband's week-long stay at Monroe Hospital. Monroe Hospital is no longer a place where I feel I would receive safe, supportive, caring, treatment.