Montefiore Medical Center

I tried to reschedule a simple out patient procedure. After six phone calls to the correct number and then the Dr’s nurse, it has yet to be properly rescheduled. Tried the complaint line and received the same service. Terrible.

This was the first time in History the Emergency Room was empty. My daughter and i was there for the quickest 25 minutes and she saw 3 doctors. Wow.. Amazing

So far this has been the worst hospital in the Bronx the nurses are rude and nasty they have no compassion for the patients or their families. I’ve never been so disgusted with a hospital before I waited 13hrs and I was never told what was wrong with me. Also the nurses and staff fighting among each other so unprofessional. The doctors were great but you need better nurses that will support the doctor better

Montefiore Moses Center is dirty, understaffed and flat out dangerous. Please go to Columbia/Presbyterian instead. You don't deserve to either be sick, or have a loved one sick, at a hospital that is this underresourced or under staffed. I am only giving two stars because despite being SO understaffed and SO underresourced (including with janitorial...the place is filthy), some of the nurses and doctors are caring and wonderful. The good staff deserve to be acknowledged despite working in this hospital. Although some of the teams were great, it was really hit or miss. There didn't seem to be a standard of care or consistent approach to providing care. Therefore the quality of care and bed side matter varies wildly. Some nurses were kind, thorough and informed....others were unprofessional, rude and frankly incompetent. We had four doctors that we interacted with. Two were good, and seemed up to date with our case and were respectful. They were overworked and couldn't offer much time, but they were decent. The other two were rude, misinformed and flat out disinterested. Can you imagine how scared we were? The decent doctors and nurses are too worried about their jobs to speak out. So we had to navigate around the doctors that weren't interested or that would give us misinformation, and just wait for the doctors that were up to date with our case and had a handle of our treatment plan. It was a nightmare and traumatic. Stay away from this place. Even if you live in the neighborhood, please take a train, cab or ambulance to New York/Columbia Presbyterian. In NYC, we have some of the best hospitals in the world. We don't deserve to be sick or dying and on top of that mistreated.

Arrived to the hospital on Eastchester rd at 12am was put in a bed 2 hours later and never saw the doctor until 10 minutes of being discharged at 7am. One nurse did it all. This hospital used to be so good. So disappointed!