Montefiore Medical Center
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feedback about Montefiore Medical Center
They have one of the best sickle cell programs around. I was only here once while I was visiting but the second I said sickle cell crisis they took me right back and got me started with fluids and pain medication. I was admitted fairly quickly and even got a private room which is almost nonexistent in NYC hospitals. Every doctor I had was extremely nice and understanding of what I was going through.
I really don’t want to share anymore of what every one say and have 1 Star.. I feel every one have bad review is what exactly went through today with family member!!
It is shameful in 2019 hospital still can’t run 5*
I hope someone really care about “Care”!! In business customer review is very important, so to what need to be fix or done for customer satisfaction!! Imagine is a hospital to sick people, not customer!! It should be more CARE!!
I would of gave less then 1 Star if I can!!
I came from Sc to visit my family in this hospital. He was on the first floor. The nurse manager was very rude. Once we walked in she immediately made a comment about us coming in. We kindly let her know that we had already spoke with the administrator at the front desk. She then went to my uncle room to check on him. The hospital was very dirty. The sharps container was exposed in the room. I personally feel that, if you don’t check on ur family while their there that they will not take good care of your family member. If you want good patient care and a kind environment this is not the hospital that you want to come too.
This review is solely based on their Emergency Room, I’m certain everyone in here has received adequate education to perform their roles to the best of their abilities but when it comes to anything else the people working here are just terrible human beings. I was outside of a cat scan room for 10 minutes while three employees inside just chatted about their day, after 10 minutes I asked if there was a line I wasn’t seeing and my comment made them disperse and actually do their job. I wonder how much longer I would’ve of been waiting had it not been for me being outspoken. I get it, it’s not an easy job but when someone is feeing truly terrible and the people who are suppose to be taking care of you are just standing around chit chatting how could you truly believe you’re being provided good care? No one is clearly communicating, nurses say things such as “no rush” And excuse me, but I’m in a rush to feel better! Patients who clearly can’t walk on their own are moving about, their risk of falling incredibly high and no one seems to care. I’m not asking for 5 star hotel concierge service but a little human decency would go a long way.
Today my husband took our kids to the ER and at 11:33 am they told him they will be right back with motrin for both. Well at 12:45 they gave them the Motrin both boys came in at 10am with fevers of 100.4 and 100.9. Montefiore has changed a lot, I understand these are doctors but if you going to be a doctor with no type of shape form of compassion then do not become a doctor, go ruin someone's else's life. Disgusted with the doctors the past few years!