Montefiore Mount Vernon Hospital

I scheduled last May because they told me the cardiologist is only there once a month so I got a June appointment. I arrived 25 mins before my scheduled appointment. I asked the guard if the doctor was there and she said I had to write my name and register which I already did so I waited. I was wondering why the receptionist was not giving my name to the nurses since it was almost my scheduled time. After 35 mins someone asked if there is someone there scheduled for a cardiologist and I said I do. And then again they told me to wait. After another 20 mins the same nurse told me to go to the reception and asked me to tell them that I am still waiting to be called. Then again they told me to wait and seat. After 10 mins I was called by the receptionist and asked me to re- schedule my appointment and I asked why, but instead of answering she asked me if what time did I arrived, as if it was my fault that they had to re- schedule. She even asked me if I have seen a nurse, of course I have not, nobody even bothered to call me for my vitals which definitely means they overlooked my registration and did not even gave my name to the doctor. I was a bit furious since I have been waiting for more than an hour. Nobody was there to tell me what is going on. I waited for another 5 mins. And someone called me and apologized that they had to re schedule because the doctor left already!!! Left 20 mins ago and nobody even bothered to tell me. Nobody knew???? Horrible!!! Worst ever!!! If I have a heart condition and you will re shedule me for another month and something happens to me you will all be accountable.

Last Saturday, I had to get an X-ray for my neck. Two young men assisted me. One at the registration desk and the other, the X-ray technician, were very extremely professional. There was not wait time. Excellent service. Thanks!

In my whole life this is the worst dirtiest disgusting hospital i have ever seen. 5 hours just to tell me 600 mg ibuprofen and clairiton. I walked out that please never again ill go there

You will be ignored. Dr came, didn't even sit down, he literally stood in the doorway the whole time. He asked me was the problem. I told him I had a sore throat for 2 weeks. He then shined a flash light down my throat and walked out. Never saw him again after that. I had to wait 3+ hours to find out that apparently I'm perfectly fine. I rather go to a vet than here again.

I wonder if the doctors know or understands what it means when some attend the emergency room. Y is it taking me so long to c a doctor mouth vernon hospital emergency room, this is ridiculous.. I wouldn't recommend my biggest enemy to this place..