Morristown Hamblen Hospital Association

I visited a family friend in the hospital and I was scared for his saftey. The floor (3 south) staff was so rude and the nurses Mackenzie and Emilee were incompetent. They were talking rudely about others floors and EMS personnel in the nurses station where anyone could hear. It is said that people still act like they are in high school. Emilee was saying things that made no sense like we were not permitted to bring things from home or outside drinks, even thou he was on a regular diet. I have worked in a hospital for multiple years, in a clinical setting. Mackenzie was not clean in any of her port sites with medication. Neither washed in or out of the room. I know at my hospital “Scrub the hub” is a big thing, apparently not here. We will not come back to this facility.

They need to clean this place!!! My daughter went in for surgery! Got fifth disease from this discusting place! I should sue for causing my daughter harm after surgery! This place should be ashamed! You will be hearing from my lawyer!

As a lifelong resident of Hamblen County with a concern for the people here who seek medical services locally, i wanted to share my recent experiences at MHHS. Yesterday, my father was scheduled for an MRI. We arrived at the 5:45 pm appointment time. The receptionist in the waiting area was friendly but mostly distracted by a male coworker who sat on her desk/ counter and discussed their common interests and plans for the evening. At 6:00 dad and I were moved into a “staff only” area and asked to wait there because the receptionist was clocking out and closing her area. Forty-five minutes later an employee in scrubs (Zana or Zayda??), came for dad and took him for the MRI. At about 8:00 she walked by me, stopped and stared. I inquired if my dad’s scan was finally finished and she said his MRI had been completed much earlier. I asked her where he was and she had no idea where he was even though she was the person who took him and left me there in a closed off area to wait. I immediately started to search the hospital. Dad has recently had confusion and memory loss. I finally located my dad in the parking lot. He was quite confused and worried because he could not find me. She (Zana or Zayda) was very incompetent, unprofessional, and unconcerned. This should not be common practice in any healthcare facility but I have found such idiotic ways to be the norm at MHHS. A recent 9 hour visit in the ER with dad proved many employees there to be every bit as inept. We were in the ER as a recommendation of the staff in the senior behavioral unit but nothing went as they had said it would and nothing was accomplished in 9 hours other than getting dad’s high blood pressure lowered. We finally gave up and walked out after repeatedly asking for updates as to what was going on and what could be done to help dad’s confusion and memory loss. I speculate in that administrators hear all this and turn a deaf ear but MHHS is a pathetic excuse for a healthcare facility. It is a circus with many Bozos who have no idea what professionalism and healthcare competence looks like. My family nor I will never again make the regrettable mistake of seeking help at MHHS. I am very sympathetic for people in Hamblen county and especially those in surrounding counties who have no decent alternatives for hospital care close to home.

I've been coming here for along time, I've had some good experience and some very badly but today everything was good, I like the Dr and the nurse that my husband had she was amazing, Great personality, Very sweet and nice, She was just wonderful, The hospital needs more people like her. She wasn't rude or hateful, She was just great all the way around! Thank you Amber Stubble for taking such good care of my husband I greatly appreciate it!

1 star is more than I'm willing to give, but alas. My grandmother showed signs of a stroke, and it was brought to the attention of every nurse and doctor that I spoke to, yet they diagnosed it as a UTI. She was disoriented, her right arm was completely useless, she was literally out of her mind. I'm sure she did have a UTI, but given the circumstances, why would they not check for a stroke? I brought her home after she stayed there for around 4 days (during her stay they almost gave her twice as much medication as instructed on TWO OCCASIONS). She comes home and is gradually recovering, the right arm is still completely inoperable, and 4 days later my grandmother has a severe stroke and I have her flown to UT. She'd been having TIAs(smaller strokes before a bad one) and these fools, with ALL of these signs, fail to recognize this. A majority of people there were friendly to me, most of the nurses seemed to have good intentions, but a good attitude and kindness does not make up for the mistakes that were made here. My grandma is still suffering and this could have been prevented if someone competent evaluated her.