Mother Frances Hospital Jacksonville

NEVER, I repeat NEVER, "pre-payment elective" to this place! Our insurance covered everything & we are having holy heck getting our $250 refunded. They're VERY quick to take whatever money they can get out of you but, when an error occurs, they will " review" & get to your refund when "he has time"! TOTALLY unacceptable! I will not ever pay anything in advance again except a "deductible".

ADDENDUM:
FINALLY got satisfaction from Patricia, supervisor of billing. Just frustrating to have to get nasty, goes against my nature, to get issues resolved. Kudos to Patricia & follow up by Mother Francis & Lauren Ross.

Amazing ER staff! Super kind and efficient, in and out with diagnosis. Much faster than other Emergency Rooms in the area! Definitely worth the drive from Palestine!!!! Dr. Vo and Travis, my RN were great!!!

Wonderful place 5 star treatment! This will be the only hospital I use for all my family. Highly recommended place for outstanding health care! Clean and beautiful campus! Very caring staff from the doctors all the way to housekeeping..

My visit was fast and efficient. Everyone was courteous and polite. I'm 52 years old and this was the best er visit I think I've ever had. I don't know what else I can say to let everyone know how much this visit meant to me. Thank you and God bless you .

The staff was great untill we needed a ride to Jacksonville. 6:00 this morning we were going to Jacksonville, its 5:30 now. My dads pain pill wore of by now. The case worker pissed around (carlo) and the driver left 31/2 hours ago. It takes 42 minutes to get here.