Mount Nittany Medical Center
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feedback about Mount Nittany Medical Center
This hospitals billing department continuously recreates alot of frustrations to their customers because they do not know how to process the bill and submit them to the correct insurance address despite months of phone calls to correct the situation. My son's hospital went to collection because they could not submit to the correct insurance address to start to process the bill.
Horrible hospital. There are some very kind Drs and nurses, but when you get a bad one ...they take it to a whole new level. Unfortunate they dont take responsibilty for their mistakes and reprimand the staff that are rude and lazy. There is a reason there are such bad reviews.
Somehow my review got deleted so I will review again. Came here to the ER 03/2018 with severe abdominal pain I could barely walk/stand. First off the ER nurses were very rude and unprofessional/unpleasant to be around. I was throwing up couldn’t keep anything down that’s how much pain I was in. Told the physician my symptoms her name was Kimberly Johnson I will never ever forget her name. She took my blood and an ultrasound and said I was very anemic (I have NEVER been anemic in my whole life & told her that) and she told me to go get vitamins and eat something to get my iron back up. I was just like ok left feeling the same way I came in. Went and got vitamins tried to eat something and I couldn’t. I only got worse as the night went on I actually felt like I was suffocating. That’s because I got a call from a 2nd radiologist Dr. Stodard who reviewed my ultrasound when he came in he called me about 6AM the next morning and said I had blood filled in my entire abdomen and was pretty much slowly bleeding out internally. I could have DIED any minute after I had left that hospital the night before. I was in shock. I have two small boys who depend on me I was fighting for my life and I could feel it. I tried expressing this to Kimberly the original physician I had seen and she didn’t listen. I got to the hospital ASAP after he called me that morning my doctors from Geisinger were there waiting for me and it was immediate prep for the OR. Again the nurses in the ER were so very rude just being so negative around me saying stuff about my doctor when they knew I was prepping for a surgery it was awful. The ICU nurses were very nice to me and my recovery nurses in the maternity section that’s where they transferred me to recover they were all very nice and helpful. I don’t know why the ER nurses are so rude there though.I was so thankful to have geisinger doctors I don’t know if I would have survived if it had been Mt. Nittany since they couldn’t even diagnose me properly or hear me out. What was suppose to be a minor laparoscopy ended up being a 4 hour major abdominal surgery. But I am thankful to be alive and forever thankful to my surgeons who helped saved my life. DEMAND ANSWERS FROM THESE PEOPLE DO NOT LEAVE THIS PLACE UNTIL YOU HAVE AN ANSWER PLEASE FOR THE SAKE OF YOUR LIFE! I hope this review helps some people considering going here and hoping the doctors/physicians and ER nurses can change their attitudes and LISTEN to their patients.
Yesterday I went to the ER in an ambulance suffering from severe lower back/sciatica pain. I broke my tailbone last year from falling off a latter. Due to that fall I developed this sciatica problem. Yesterday it became unbearable. I can't sit, stand, walk, lay down or anything for that matter. I am useless. When I arrived at the hospital yesterday I got looks from nurses and doctors of complete disgust. They profiled me hard. They refused to give me any painkillers even though I was crying cries I've never cried before. The doctor said he didn't believe I was in any pain after X-ray came back with nothing broken. I tried to explain to them it is nerves, not broken bones, and I needed an MRI. They didn't believe me. Doctor said he was having the incredibly patronizing nurse set up my discharge papers and security to escort me out because I was crying too loud and being a disturbance. I'm not sure what to do with ER mistakes and refusal of services. Any advice will be appreciated. I am so saddened by the treatment I received at this ER. And to be clear, this is my second time at this hospital. The first experience there was exceptional. The doctor and nurse were incredibly accommodating and compassionate. This was a singular incident regarding nurse Carla. The doctor refused to give his name and had name tag turned around.
Very modern hospital with very attentive staff. Nurses were knowledgeable and friendly when dealing with the patient.