Mount Nittany Medical Center
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feedback about Mount Nittany Medical Center
It’s not as organized as you’d hope for a hospital to be but I was treated pretty much the minute I got to the ER and got discharged the same morning. Which is a real psychological relief when you need emergency medical care.
Billing department is hit or miss. Calling versus visiting the billing office is a totally different experience - whoever answers the phones are real rude, but the in-person staff were friendly. But I guess I’m lucky in that sense because most of my friends who end up here never get their bill at all.
The facilities aren't bad at all, and when you get a good doctor you get very good care. But the nurses here are some of the worst I've ever seen. My grandmother was in recently, and had to get an IV. The incompetent idiot who tried to put it in her took well over 10 tries to find a vein, and left her with a massive bruise the size of a softball, that has yet to heal, almost a full month after she was discharged. It's the luck of the draw, for something that really, really shouldn't be.
Honestly I hate writing reviews as I normally feel that its not the business's fault but just a singular bad employee, but it seems when it comes to this ER the majority of the ER staff are horribly unprofessional, lazy, condescending and sometimes flat out rude. I personally have had bad experiences and I have also been there when others have had bad experiences. I have told staff members that they are being impolite only to have them respond even nastier than they were before. I have sat in this ER for upwards of 4 hours waiting for someone to come in just to give me a freaking update. Do not go to this emergency room unless your prepared to spend a very long time there with very little communication given. I have seen them completely dismiss people who come back just days later with a more serious issue than they had before. And its only in the ER! I have had a child in this hospital and had a wonderful experience all around on the maternity ward and I have not had any bad experiences with the labs or anything else! With how bad this ER is I really wish there was another hospital close enough for me to be able to go elsewhere.
Dr. Gregory Bailey, Orthopedic Surgeon, is the best. Good nurses, great food. Excellent place to be IF YOU HAVE TO BE HOSPITALIZED!!!
Called to see if my symptoms were severe enough to come in to the ER at night in an effort to avoid wasting time for myself or the ER. The woman who answered the phone was extremely unprofessional and rude. I did not even get a chance to finish asking my question before she informed me that “we can’t tell you what to do; you have to decide that for yourself”. I wish there was another emergency room near here.