Mountain Lakes Medical Center
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feedback about Mountain Lakes Medical Center
Greatest hospital experience I have ever had. I called before coming for an emergency with my 5 year old and they had a room waiting for us as soon as we walked in. Also so clean and beautiful. GREAT GREAT GREAT STAFF. From the register nurse to the doctor.
The staff and facility are both first-rate. Staff is friendly, professional and highly skilled. Rabun County is fortunate to have such a terrific choice for local care.
Mom is 85 and fell last Tuesday night. 911 was called and she was transferred by ambulance to Habersham County Emergency Room within minutes. She was in severe pain on her left thigh and X-Rays and CT Scan were done. They were reviewed by their specialists with no problems found. She was released so we took her home the next day.
That day and through the night we were working with her to get her back to walking. She kept saying how bad the pain was, but we insisted she keep pressing on but the pain was too severe. Since we knew there were no broken bones, we insisted she keep trying to walk.
The next day we decided to take her to Mountain Lakes Medical Center in Clayton for further evaluation. She was admitted into the hospital for a concern with her blood condition, so they followed up and requested the records from Habersham County be sent to them for their records. The records arrived the next evening.
As the PA and staff at Mountain Lakes Medical Center was reviewing the records for input into the computer, they noticed a problem. The left femur was clearing broken. Within minutes our family was notified and she was transferred to Northeast Georgia in Gainesville where she is now. Within a few hours she went through surgery to fix the damage. The surgeon said it was actually in considerably worse condition than the CT and X-Ray had revealed.
The surgery was yesterday and she is much better already. Many THANKS to Mountain Lakes Medical Center.
Over the holidays, I decided that giving was more than just presents. I just received an email from the American Red Cross that said my blood donation in Atlanta(Roswell, actually) was sent to your hospital. How cool is that, right! So glad to see that this looks like a state of the art hospital serving your area.
The nurses and doctors are beyond rude. Took 5 mins to see the doc over an hour and half to get my papers to leave . Will never be back here again