This review is for the Sleep Center.
I haven't even made an appointment or made it to the facility & I'm absolutely horrified at the unprofessional actions of staff!
My doctor requested in-home study based on blood work, health history and my preference. The scheduler insisted that I have to have an in-lab study done. She completely ignored my doctors and my wishes, based only on a few vague questions (not a thorough history) proclaiming she knew exactly what I needed and even suggested that I need to talk to her manager so she could "convince me" that was what needed to be done.
When I told her that was not what was agreed upon, she continued to insist that the in-lab study was the only way I was going to get the study done. Instead of waiting for me to contact them, she went behind my back, called my doctor and told her that my wishes were to have the in-lab study done. Who does that? My rights were definitely violated! They did not have permission to contact my doctor and they do not have the right or medical knowledge to tell patients what is best for them, period.
Unless you like being pushed around and violated, stay as far away from them as possible.