Mountain View Regional Medical Center
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feedback about Mountain View Regional Medical Center
Most excellent hospital! Docs, nurses, techs, and all other staff were wonderful... I was at Mt. View for 10 days and I was completely amazed at the great care and kindness shown to me and my family. Nobody's perfect, but these folks did their absolute best to take care of me.
As I write this, I'm sitting in another local hospital with a family member and we're considering leaving this other hospital ( due to the poor care) and going to Mountain View. My experience at Mt. View was great. I really can't say enough good things about Mt. View.
Don't blame me for the incompetence of your employees. They hid the price of my procedure and kept saying "it was verified" "it says right here" No. I expected to pay a copay of course but, wow. Do yourself a favor and ask and "verify" prices for yourself. These employees clearly don't care whether you can pay or not, whether you need a precedure/treatment. At least they were able to give me a payment plan. How nice.
This place is the slums of hospitality. Long story short my wife was in there recently. They had some unsupervised trainee wannabe nurse. Tell us the doctor said he doesn't need your blood but I'll take it anyway. So we figured it would be quick and painless as usual. This girl misses twice my wife screaming after the first time. My wife tells her to stop and get someone else. The trash woman tells us no and tries a third time. And I have to get loud to get my point across. Then the trash of a woman starts giving me dirty looks. Then a professional comes in a blonde woman and does it perfect and painless first try in my wife's other arm. Long story short I called the medical board and filed a complaint were shooting to sue them. I tried to do a complaint over the phone whoever is the. Person In charged for that does not care obviously. The medical board also gave us 4 other way to file complaints on record for our attorney in court. No person in training there at all should be unsupervised with a patient. No wonder the place has a trash review record. They removed me and my wife for asking for the name of the girl for our complaint. A PA named Jeremy Milligan was extremely rude telling us that we don't need to file a complaint that it's already done and over with to just forget it. Then proceeded to call my wife the word for female dog.
Was in labor and delivery Monday till Tuesday morning, then to postpartum Tuesday mid morning! My nurse VERONICA was amazing and truly caring I have never had a nurse like her or Terri. They were both amazing constantly checking on me and letting me know they were leaving and introducing me to the next nurse. My next nurse in postpartum Irene, need some work she was kind and polite but I hardly seen her, I asked for medicine she told me she would but in the order and would return when it came back. Never got my medicine, nor did I see that nurse again till the new nurse for the night came In. Veronica and Terri are nurses who truly enjoy what they do even when they get tired.
WARNING this hospital is a huge scam. I received a bill today, four months after an outpatient surgery, but not before I got a call from a COLLECTION agency. The bill also was not discussed prior to surgery when they decided without my permission to use an out of network provider, from UTAH to monitor my surgery via video. WTF! The bill is not itemized and completely unprofessional. I am going to report them to the better business bureau and write my elected officials. I am a public servant and this is a disgrace.