Having been a recent patient in the Observation Unit in Munroe, I have to say I have never been in better hands. From Patrick in the ER to David, Stacey and Trevor the care I was given was pristine. Stacey went out of her way to make sure I was comfortable and is a classy, wonderful lady. Trevor now was exceptional, maybe I say this because I spent more time with him, but this young man would make a great Politician, or maybe a Game show host or a Motivational Speaker. Charismatic, so ,so caring and right there when I needed him. He made me laugh even after the shock of having my first heart attack. His knowledge of medical anything is amazing, he could answer (correctly) any question I had. I love you all, and will never hesitate to use Munroe as my hospital of choice. Thank you all so much
Regarding Maternity/Delivery/OR : I had my daughter here 7 years ago. Nothing really stood out back then. After reading recent reviews, I was a little apprehensive about having my son here because people didn’t have the best things to say. But my OR nurses and the nurses on the Labor and Delivery/Maternity floor were ABSOLUTELY AMAZING. Before, during and right after my surgery Melanie was very attentive and aware of my needs. She’s been there for 12 years and has definitely got it going on. The anesthesiologist was on point (literally) and had a calm demeanor. Being a patient in a hospital is pretty unnerving, no matter why you are there. So having people like that with me calmed me down a bit.
As I said, I had a C Section, so I was in constant pain and my whole world was turned upside down. But my girls took such good care of me, my son and my husband. Laura, my AM nurse, is truly made to be a nurse. She’s positive, knowledgeable, passionate and most of all genuinely kind. She truly cares about her patients and it really shows. And although it was painful, she kept me laughing the whole time. Frances, my PM nurse, was extremely bright, sweetly mannered, answered all of my hundred thousand questions and was extremely careful with handling our son. The CNA’s Courtney and Brenda were attentive, funny and extremely compassionate. They were so patient and helpful and I couldn’t have progressed as quickly as I did without them. All of the other workers on the floor were smiling and always greeted us when we walked by. I was extremely excited to go home after two days, but at the same time I almost wanted just one more day! This is our last baby, but maybe we will have just ONE more. :-D
This place along with Marion county ems are horrible! They sent me and my significant others daughter back to his rm after being brought in for massive heart attack! We thought they may have resuscitated him. Oh no he was laying there with tracheotomy tube still sticking out of his mouth! It took forever for someone to respond to our sobbing out in the open of the er! We were escorted to a small storage type office. We spent another few hrs to be able to leave! Never saw a REAL doctor only the nurse in charge! This is a death house as far as I’m concerned! Stay away from this place! Incompetent staff! Veterinarians take better care of their patients and have more respect for those that pass. They kept saying we shouldn’t have been allowed in the back! Never even asked if we wanted to say goodbye! They could have presented him for us to have the option of saying goodbye! To all the er staff working that evening just remember karma hits hard and I hope and pray each of you have a similar experience of incompetence! I wouldn’t even consider taking an injured of sick ROACH to these people! Wish I could have not given one star! Wish they had a you suck button!
Worst place yet. Dr doesn't see patient (2 month old) nurse practitioner tells parents that baby will spike high fever for up to 48 hours (104.1). Not to worry. Excuse me? No. No. No
First of all I gave birth to my daughter here July 2017... horrible nurses in the delivery rooms! I had to have an emergency c section and asked a few questions because I had no clue what was going on and my questions were barley answered and if they were it was with attitude.
Secondly I brought my daughter here today she is 5 months old and I have been here since 11:30 pm it was 2:30 when I was finally attended and who knows how long till she comes to discharge us. The ladies were sitting at the desk laughing until finally I interrupted to ask when my daughter would be seen. This was at 2:00 am. My daughter has had diarrhea for two weeks and is throwing up non stop can’t keep food down and they treated it as if it were not important I wish I knew the lady’s name but she didn’t even introduce herself when she walked in the door speaking loud as ever.
If you have somewhere else to go... go! Don’t come here especially not in the children’s ER