Nash General Hospital
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feedback about Nash General Hospital
We received excellent care from this facility about a month ago. We were visiting Rocky Mount for an event on Memorial Day weekend, and my 7 year old son broke his arm. We came to the ER, and he was taken back right away. The nurses were very professional and took great care of our son. Being out of town, we didn't know anything about this hospital, and we were very impressed at how they took care of us. The nurses recommended an amazing orthopedist ( Dr. Mark Perlmutter), who not only had amazing bedside manner, but put my son's broken bones back together perfectly. He's even called to check in on our son after our return home. Being away from home and experiencing an unfortunate event as we did, we definitely felt at home with all of the wonderful care that we were given.
Nash Hospital simply seems inept. Waiting room time with a child who has PTSD, ADHD , ADD, and ODD plus the blessing (sarcasm) of an EYE INJURY quite frankly was HELL for me. The wait out front at the ER was one thing...too long! The kicker tho was wait time AFTER they put us in a room. I completely understand when your work is overwhelming. That said, whomever is in charge of HIRING at Nash Hospital needs to do so knowing that the work environment IS STRESSFUL for staff, for doctors, for patients. HIRE more wisely, not everyone can handle this type of work. HIRE MORE PEOPLE and additionally have PAID TRAINING in rotation every month so staff can voice concerns (NOT WHINING...REAL ISSUES) and be a Hospital. Stop settling for being viewed as an inept, careless and very poor excuse for a hospital. People hired should take PRIDE and a sense of ownership to that name. Staff should be able to state PROUDLY, "I'm at Nash General Hospital. It's an awesome place to work. We take care of each other as well as our patients. I'd even take my own family there for excellent care". Unfortunately I can only provide 2 stars. Why? Because at least the ER doctor was smart enough to refer us ELSEWHERE.
Had to wait 5 hours before I just left without being seen. There were many people their who were still waiting before I left. Some were there before I arrived and looked to be in serious pain. If you have a real emergency I don't think you will have much luck going there.Soon after that I had to go into the emergency room while visiting in TN. The hospital's name is Ballard and they got me in my room really quick and began to diagnose my problem. They were very accommodating and professional. Nash General could learn a lot from Ballard. I have to rate them a 1 because there's no negative stars I can apply.
Don’t come to this hospital with an emergency! We have waited 4and a half hours to be called to the back. Who knows how long it’s going to take to be seen by a doctor. And this is for a serious deep cut that seems to be severely infected. And the waiting room was EMPTY when we got here at 7:30am. completely EMPTY. We watched as person behind person kept pilling in, and NO ONE was called to the back until 4 and a half hours later at 12pm, they sent the first 8 that arrived to the back. but like i said, who knows how long it’s going to take to be seen by an actual doctor.
Just had a great experience in the ED.
Thank you all for helping my mother in law out